We are currently looking for a VP of Operations to join the team. This role will be responsible for overseeing some of our Hoxton portfolio within the UK and Europe.
We’re growing quickly and have ambitious plans for our future, so we need someone who will support our EVP of Operations – The Hoxton, to lead our hotel operations to ensure our strategic goals and the direction of the company are met from quality and service standards, our people, to maintaining the financial performance of our operations, as we continue to expand.
Job Description
What you'll do… Provide expertise and guidance to our GMs and hotel leadership teams. Work closely and collaboratively with our GMs and their leadership teams to ensure they are aligned on company goals and objectives, through setting, monitoring data and analysing key KPIs, ensuring clear accountability and ownership. Work closely and collaboratively with our GMs and their leadership teams to develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets. Identify and drive growth opportunities with our hotel teams. Be involved with Operations reviews providing input and support to the hotel management teams, sharing learnings and best in class examples from the wider Ennismore family. Work closely with onsite teams to drive project delivery on time and on budget and liaise with owners to overcome any arising issues. Act as primary contact with our owners, presenting clear and insightful reports that not only share numbers but also tell the story behind them. Support the EVP of Operations and Regional teams on sales, revenue, PR & brand, finance, food & beverage, operations and all things people, instilling the brand standard and expectations into the hotel teams. In addition to overseeing The Hoxton portfolio, you will also be responsible for supporting the GM and leadership team of the newly opened Hyde London City property. Qualifications
What we're looking for... 5+ years’ experience as Cluster/Area/Regional GM with a proven record of driving performance through both operational and service results. A commercially focused and analytical leader who constantly reviews hotel performance and drives their managed hotels to achieve and exceed short- and long-term goals. Experience in managing diverse ownership groups and the ability to work collaboratively to ensure both brand and owner targets are consistently met and exceeded. Strong leadership skills, with the ability to develop positive and collaborative relationships with a variety of stakeholders. Ability to thrive in a creative and entrepreneurial environment rather than a structured and established work environment. Significant experience in developing and executing strategic operations and financial/budget control. An out-of-the-box thinker who makes brave choices and inspires others to do the same. Looking for a place to be yourself: no clones in suits for us. Not precious; we leave our egos at the door and help get things done. Willing to do things differently and try (almost) everything once. Desire to be part of a team that works hard, supports each other, and has fun along the way. Additional Information
What’s in it for you… Join an innovative, fast-growing, international group committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts across the entire Ennismore family. A competitive package and plenty of opportunity for development.
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What you'll do… Provide expertise and guidance to our GMs and hotel leadership teams. Work closely and collaboratively with our GMs and their leadership teams to ensure they are aligned on company goals and objectives, through setting, monitoring data and analysing key KPIs, ensuring clear accountability and ownership. Work closely and collaboratively with our GMs and their leadership teams to develop annual budgets to accurately forecast financial performance and to deliver financial results in accordance with those budgets. Identify and drive growth opportunities with our hotel teams. Be involved with Operations reviews providing input and support to the hotel management teams, sharing learnings and best in class examples from the wider Ennismore family. Work closely with onsite teams to drive project delivery on time and on budget and liaise with owners to overcome any arising issues. Act as primary contact with our owners, presenting clear and insightful reports that not only share numbers but also tell the story behind them. Support the EVP of Operations and Regional teams on sales, revenue, PR & brand, finance, food & beverage, operations and all things people, instilling the brand standard and expectations into the hotel teams. In addition to overseeing The Hoxton portfolio, you will also be responsible for supporting the GM and leadership team of the newly opened Hyde London City property. Qualifications
What we're looking for... 5+ years’ experience as Cluster/Area/Regional GM with a proven record of driving performance through both operational and service results. A commercially focused and analytical leader who constantly reviews hotel performance and drives their managed hotels to achieve and exceed short- and long-term goals. Experience in managing diverse ownership groups and the ability to work collaboratively to ensure both brand and owner targets are consistently met and exceeded. Strong leadership skills, with the ability to develop positive and collaborative relationships with a variety of stakeholders. Ability to thrive in a creative and entrepreneurial environment rather than a structured and established work environment. Significant experience in developing and executing strategic operations and financial/budget control. An out-of-the-box thinker who makes brave choices and inspires others to do the same. Looking for a place to be yourself: no clones in suits for us. Not precious; we leave our egos at the door and help get things done. Willing to do things differently and try (almost) everything once. Desire to be part of a team that works hard, supports each other, and has fun along the way. Additional Information
What’s in it for you… Join an innovative, fast-growing, international group committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts across the entire Ennismore family. A competitive package and plenty of opportunity for development.
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