Working in an exciting and busy environment, the Service Advisor will be the front-line support for the busy service department.
The Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice's role will include the following:
Dealing with customers both face to face and by telephone
Processing and solving customer service complaints
Promoting continuous improvement in customer service
On completion of this course, you will receive a Level 3 Standard qualification.
This position offers a full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.
By acquiring a highly regarded set of skills, Apprentices can develop their careers within any other areas of commerce they may be interested in.
Desired Skills
Good communication skills, both verbal and written
Organized
Enthusiastic learner who is hard-working and motivated to learn new skills
A keen interest in the car industry
Desired Qualifications
Minimum of 3 GCSEs at grades A*-C/9-4 (or equivalent) are preferable.
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