Security Operations Analyst

About The Role Are you ready to take your career in cybersecurity to the next level? Intercity Technology is recruiting for a Security Operations Analyst and be at the forefront of safeguarding our clients' digital assets. We are looking for a skilled professional to monitor and respond to security incidents in our state-of-the-art Security Operations Centre (SOC), leveraging the latest Microsoft technologies including Sentinel and Defender 365. Key Responsibilities: Act as the initial point of contact for incidents detected by Microsoft Sentinel, following our Security Incident Response Framework. Analyse multiple security data sources to identify and contain malicious activities. Notify clients and relevant third parties of true positive incidents and associated risks. Work with the Senior Security Analyst to identify threat patterns and suggest risk reduction strategies. Continuously improve the SOC service, including tuning detection rules within Microsoft Sentinel, automating ticket processes, and identifying vulnerabilities within Microsoft Defender 365 to enhance clients' security posture. Key Skills and Experience: Education and Qualifications: Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft Certified: Security Operations Analyst (SC-200) Microsoft Certified: Identity and Access Administrator Associate (SC-300) (Desirable) Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) (Desirable) Microsoft Certified: Azure Administrator (AZ-104) (Desirable) Experience and Knowledge: Previous experience as a SOC engineer or analyst Demonstrable experience and knowledge of Microsoft Azure, Sentinel, and Defender 365 Strong understanding of Microsoft cloud security controls, tools, and technologies Experience in investigating and responding to security incidents Basic knowledge of analysing cloud security risks and recommending controls Understanding of Log Ingestion and Log Analytics (Desirable) Good understanding of the Mitre ATT&CK framework (Desirable) Competencies and Skills: Takes ownership and has a can-do attitude. Remains calm under pressure. Passionate about Service Excellence. Amiable and flexible team player. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation 3-star “World Class” Best Companies accreditation, and for 2022, 2023 and 2024: The no. 1 best telecoms company to work for 9th best mid-sized company in the UK to work for! 7th best company in the West-Midlands to work for! Platinum Eco Vadis rating We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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