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Employer:
279 University Hospitals Sussex NHS Foundation Trust Employer type:
NHS Site:
Royal Sussex County Hospital Town:
Brighton Salary:
£29,970 - £36,483 pro rata Salary period:
Yearly Closing:
02/02/2025 23:59 About our Trust At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of excellence and the values that have embodied the NHS for over 70 years. Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. Job overview An exciting opportunity has arisen for a Deputy Patient Access Manager to join the Neurosurgery, Major Trauma and Plastics Directorate. The successful post holder will be an experienced and proactive individual, with knowledge of patient pathways and outpatient and treatment waiting list management. With a background in team management, you will be a credible and visible leader with excellent interpersonal skills. You will have a key role in the delivery of a high quality, effective and flexible service in respect of patients’ pathways from referral to treatment. This role is ideal for someone with an eye for detail and desire to help improve the patient experience, ensuring that treatment is delivered in a timely and caring way. Main duties of the job
Manage the patient’s pathway from triage, first outpatient appointment, through diagnostics, treatment planning, and treatment, highlighting potential delays to the Patient Access Manager. Review outpatient, inpatient, and day case waiting lists and continuously monitor patient pathways. Ensure adherence to Trust policies and procedures, particularly the Patient Access Policy. Work with the Booking Hub team leaders to ensure correct adherence to the Patient Access Policy. Responsible for the day-to-day line management of administrative staff. Person specification
Experience/ Qualifications
NHS experience Working knowledge and expertise of Careflow Knowledge of Patient Access Policy Skills
Ability to communicate across various platforms Ability to plan, organise and prioritise workloads Proven ability to train others People Management and Development
Effective leadership skills with the ability to manage and direct people Experience of undertaking performance and development reviews Important information for applicants Flexible Working:
If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. DBS Checks:
As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. Closing adverts early:
Please apply as early as you're able for this role. In the event of exceptional interest, we may close adverts earlier than specified.
#J-18808-Ljbffr
279 University Hospitals Sussex NHS Foundation Trust Employer type:
NHS Site:
Royal Sussex County Hospital Town:
Brighton Salary:
£29,970 - £36,483 pro rata Salary period:
Yearly Closing:
02/02/2025 23:59 About our Trust At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of excellence and the values that have embodied the NHS for over 70 years. Our hard-working, talented, and dedicated people work together towards a common goal – to always put our Patient First. In fact, our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. Job overview An exciting opportunity has arisen for a Deputy Patient Access Manager to join the Neurosurgery, Major Trauma and Plastics Directorate. The successful post holder will be an experienced and proactive individual, with knowledge of patient pathways and outpatient and treatment waiting list management. With a background in team management, you will be a credible and visible leader with excellent interpersonal skills. You will have a key role in the delivery of a high quality, effective and flexible service in respect of patients’ pathways from referral to treatment. This role is ideal for someone with an eye for detail and desire to help improve the patient experience, ensuring that treatment is delivered in a timely and caring way. Main duties of the job
Manage the patient’s pathway from triage, first outpatient appointment, through diagnostics, treatment planning, and treatment, highlighting potential delays to the Patient Access Manager. Review outpatient, inpatient, and day case waiting lists and continuously monitor patient pathways. Ensure adherence to Trust policies and procedures, particularly the Patient Access Policy. Work with the Booking Hub team leaders to ensure correct adherence to the Patient Access Policy. Responsible for the day-to-day line management of administrative staff. Person specification
Experience/ Qualifications
NHS experience Working knowledge and expertise of Careflow Knowledge of Patient Access Policy Skills
Ability to communicate across various platforms Ability to plan, organise and prioritise workloads Proven ability to train others People Management and Development
Effective leadership skills with the ability to manage and direct people Experience of undertaking performance and development reviews Important information for applicants Flexible Working:
If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. DBS Checks:
As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. Closing adverts early:
Please apply as early as you're able for this role. In the event of exceptional interest, we may close adverts earlier than specified.
#J-18808-Ljbffr
