Head of Retail

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Full time
Location: Lancaster
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This role matters:

St John’s supports patients and their loved ones across the North Lancashire and South Lakes area. Our network of 11 shops and online shops raises vital funds for the Hospice. As our Shops operation continues to grow, we are looking for the right person to lead a team who are justifiably proud of their contribution to the care we provide. Our mission is to be a sustainable retail force on the high street. This means we sell fashion and home furnishings that are on trend, in welcoming shops, from people who are compassionate retailers. This role is as commercial as it is challenging. As we look to drive growth in income and profits, you will guide, motivate, and empower our dedicated Shops team to take our retail operation forward. With your retail experience, you will know that sometimes you will need to be hands-on, and continually developing our team of staff and wonderful volunteers is key. You will use your retail flair, eye for detail, and customer service skills to set the standards and make our shops the charity shop destination of choice. This is a really exciting time to join our team. As a well-known local charity working in the local community, this is a truly unique opportunity to use your leadership skills to make a difference to people who need us. For full details about this role, please visit our website to download a full Recruitment pack. Informal enquiries are welcome; please get in touch.

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