Job Description - Front Desk Supervisor, TSC (Falmouth) (250107-50007623)
Purpose of Position
Responsible for management of all phases of office operations for multiple physician practice(s). Provide support in an efficient and effective manner to clinicians; ensures accurate maintenance of medical and administrative records. Liaison between clinicians and billing service to assure accurate claim entry and reimbursement. Description
Coordinate activities to ensure that office operations conform to principles of good clinical care; create and monitor office systems that promote customer service and customer satisfaction. Interviews, selects, orients, schedules, assigns and supervises support personnel, conducts performance evaluations of assigned personnel. Counsels employees, recommends personnel actions, addresses conflicts among staff and brings them to a resolution. Oversees the maintenance and filing for administrative and patient records and correspondence, as well as inter and intradepartmental correspondence, reports, etc. in accordance with accepted office practices and procedures. Input, coordinate and monitor billing operations. Maintains medical records; ensures compliance with policies and procedures and acceptable medical record keeping practices. Assists in the preparation of medical records for utilization review. Ensures that incoming calls are handled in an efficient, customer-friendly manner, managing the flow of calls to proper staff members, maintain the messaging system. Oversees daily mail operations, as appropriate. Purchases equipment and materials required for the day-to-day operations of practice; overall responsibility for coordinating building maintenance. Prepares administrative and management reports, correspondence. Conducts special projects and related activities for the practice as requested. Qualifications
Bachelor's Degree or a minimum of 3 - 4 years of supervisory experience in a medical facility. Proficient in computer applications. Medical terminology preferred. Strong communication and interpersonal skills required. Organization
Medical Affiliates of Cape Cod Primary Location
Massachusetts-Falmouth Department : MAC-TCS General
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Responsible for management of all phases of office operations for multiple physician practice(s). Provide support in an efficient and effective manner to clinicians; ensures accurate maintenance of medical and administrative records. Liaison between clinicians and billing service to assure accurate claim entry and reimbursement. Description
Coordinate activities to ensure that office operations conform to principles of good clinical care; create and monitor office systems that promote customer service and customer satisfaction. Interviews, selects, orients, schedules, assigns and supervises support personnel, conducts performance evaluations of assigned personnel. Counsels employees, recommends personnel actions, addresses conflicts among staff and brings them to a resolution. Oversees the maintenance and filing for administrative and patient records and correspondence, as well as inter and intradepartmental correspondence, reports, etc. in accordance with accepted office practices and procedures. Input, coordinate and monitor billing operations. Maintains medical records; ensures compliance with policies and procedures and acceptable medical record keeping practices. Assists in the preparation of medical records for utilization review. Ensures that incoming calls are handled in an efficient, customer-friendly manner, managing the flow of calls to proper staff members, maintain the messaging system. Oversees daily mail operations, as appropriate. Purchases equipment and materials required for the day-to-day operations of practice; overall responsibility for coordinating building maintenance. Prepares administrative and management reports, correspondence. Conducts special projects and related activities for the practice as requested. Qualifications
Bachelor's Degree or a minimum of 3 - 4 years of supervisory experience in a medical facility. Proficient in computer applications. Medical terminology preferred. Strong communication and interpersonal skills required. Organization
Medical Affiliates of Cape Cod Primary Location
Massachusetts-Falmouth Department : MAC-TCS General
#J-18808-Ljbffr
