Join us in shaping the future of our roads and communities as a Service Delivery Manager for Highways Maintenance at West Sussex County Council, where your passion for service and commitment to excellence will make a profound impact on the lives of countless
residents. Salary:
£53,350 to £57,005 per annum. Contract:
Full-time, 37 hours per week. Location:
Base depot Drayton Depot nr. Chichester or Clapham Depot nr. Worthing, depending on preference. You will be able to work in a hybrid manner, as determined by the needs of the service. Contract:
Permanent. Employer Pension Contribution:
19.70% this alters per annum on the 1 April each year. Annual leave:
30 days holiday + Bank holidays =
38 days . As the Service Delivery Manager, you will have responsibility for the Highway Inspection Team and Core Maintenance Contract Support Team, both of which have a countywide focus. In addition, you will have a countywide overview and responsibility for ensuring the successful delivery of a variety of carriageway and footway patching programmes, compliance of the Core Maintenance Contract (reactive and planned) and Winter Service delivery. You will be a focal point within Highways, Transport and Planning and will be the principal professional expected to form and maintain excellent working relationships with a variety of teams and groups to ensure that processes, programmes, and contractor
activities are delivered to the level expected. In this role you will contribute to the development and shape of the team and elements of contract delivery, which requires the ability to build and maintain strong relationships and influence activities including working across and outside of the organisation. What we need from you: Pragmatic problem solving decisions, which will have a wider service impact. Communication skills with ability to influence actions by others and negotiate effective business solutions. People management and performance management skills. Ability to set timescales and review effectiveness of service delivery. Ability to challenge existing practices and identify innovative solutions within the required framework. Full current driver's licence. Experience of delivering and co-ordinating a quality customer focused highway maintenance or engineering service to others. Experience of managing a budget and/or contributing to financially related decisions on larger spends. Authoritative, applied knowledge of the specialist or professional discipline including technical theories and related principles, practices and procedures. Sound and accurate IT knowledge e.g. Microsoft Office. Rewards and Benefits We care hugely about wellbeing, and how we support our team to develop to be the best they can be. Alongside this, we also offer the below benefits: 30
days annual leave + bank holidays. A generous pension scheme. A strong supportive management team. Training and development opportunities, including a range of apprenticeships, technical training, coaching and mentoring opportunities. Subscription fees paid for one relevant professional body. A range of discounts including Argos, Samsung, Asos, B&Q and many more. Free access to employee assistant programmes. Discounted membership at selected local sports and fitness centres. A range of commuting and business travel discount and initiatives. For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our
Rewards and Benefits
page. Further Information The reference number for this role is
EIE01357. For an informal conversation or for further information regarding the role, please contact Chris Dye, Highway Operations Manager at
.
For issues or queries regarding your application please contact
. To apply, please follow the links below to upload your CV and cover letter. In your cover letter please outline how you meet the key skills in the attached job description. Please ensure you have saved the job description attached to the main advert as,
once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach
to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
residents. Salary:
£53,350 to £57,005 per annum. Contract:
Full-time, 37 hours per week. Location:
Base depot Drayton Depot nr. Chichester or Clapham Depot nr. Worthing, depending on preference. You will be able to work in a hybrid manner, as determined by the needs of the service. Contract:
Permanent. Employer Pension Contribution:
19.70% this alters per annum on the 1 April each year. Annual leave:
30 days holiday + Bank holidays =
38 days . As the Service Delivery Manager, you will have responsibility for the Highway Inspection Team and Core Maintenance Contract Support Team, both of which have a countywide focus. In addition, you will have a countywide overview and responsibility for ensuring the successful delivery of a variety of carriageway and footway patching programmes, compliance of the Core Maintenance Contract (reactive and planned) and Winter Service delivery. You will be a focal point within Highways, Transport and Planning and will be the principal professional expected to form and maintain excellent working relationships with a variety of teams and groups to ensure that processes, programmes, and contractor
activities are delivered to the level expected. In this role you will contribute to the development and shape of the team and elements of contract delivery, which requires the ability to build and maintain strong relationships and influence activities including working across and outside of the organisation. What we need from you: Pragmatic problem solving decisions, which will have a wider service impact. Communication skills with ability to influence actions by others and negotiate effective business solutions. People management and performance management skills. Ability to set timescales and review effectiveness of service delivery. Ability to challenge existing practices and identify innovative solutions within the required framework. Full current driver's licence. Experience of delivering and co-ordinating a quality customer focused highway maintenance or engineering service to others. Experience of managing a budget and/or contributing to financially related decisions on larger spends. Authoritative, applied knowledge of the specialist or professional discipline including technical theories and related principles, practices and procedures. Sound and accurate IT knowledge e.g. Microsoft Office. Rewards and Benefits We care hugely about wellbeing, and how we support our team to develop to be the best they can be. Alongside this, we also offer the below benefits: 30
days annual leave + bank holidays. A generous pension scheme. A strong supportive management team. Training and development opportunities, including a range of apprenticeships, technical training, coaching and mentoring opportunities. Subscription fees paid for one relevant professional body. A range of discounts including Argos, Samsung, Asos, B&Q and many more. Free access to employee assistant programmes. Discounted membership at selected local sports and fitness centres. A range of commuting and business travel discount and initiatives. For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our
Rewards and Benefits
page. Further Information The reference number for this role is
EIE01357. For an informal conversation or for further information regarding the role, please contact Chris Dye, Highway Operations Manager at
.
For issues or queries regarding your application please contact
. To apply, please follow the links below to upload your CV and cover letter. In your cover letter please outline how you meet the key skills in the attached job description. Please ensure you have saved the job description attached to the main advert as,
once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach
to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
