French/Spanish Customer Service Advisor

This role of a French or Spanish Customer Service Advisor is a challenging yet rewarding opportunity, requiring fluency in both French and Spanish, with an emphasis on providing exceptional service within the Financial Services industry. Client Details Our client is a large-scale organisation, operating within the Financial Services sector. Renowned for their commitment to excellence, they are based in the beautiful city of Chester and have a reputation for delivering an outstanding customer experience. Description Providing high-quality customer service to clients. Communicating effectively with clients in German. Resolving customer inquiries promptly and professionally. Maintaining up-to-date knowledge of financial products and services. Working closely with other team members to ensure customer satisfaction. Adhering to company policies and regulations. Assisting in the development of customer service procedures. Contributing to the overall success of the customer service team. Profile A successful French or Spanish Speaking Customer Service Advisor should have: Fluency in French and/or Spanish and English. Strong customer service skills. Excellent communication skills. A strong understanding of financial services - Desired. Ability to work effectively in a team. High attention to detail. Proficiency in Microsoft Office Suite. Job Offer An estimated salary range of £27,000 - £33,000. Comprehensive training and development programmes. A friendly, supportive work environment. A generous holiday leave. Opportunities for career advancement. Unique experience in the financial services industry.