Main duties of the job Conduct comprehensive testing on applications in Windows 11 to ensure compatibility and performance. Identify, document, and prioritise defects using defect-tracking tools and collaborate with cross-functional teams to resolve issues. Contribute to the Windows 11 upgrade project as an applications testing and validation engineer. Develop and enhance testing methodologies, produce and troubleshoot test scripts, and document processes. Application readiness testing: Scans applications for compatibility issues and provides recommendations for resolution. Apply suggested fixes to create new versions of the applications when required. Responsible for scheduling workload in conjunction with the IT Technical Services Manager. Work with third party support contacts to resolve technical problems with desktop computing software applications to minimise disruption to customer systems. Accurately document and maintain records of testing of the different applications. Deliver a high standard of customer service in a professional manner. Reach out to departments to confirm applications are used and arrange testing.
About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff, and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national, and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note: Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on 12th February 2025. Interviews are due to be held on 21st February 2025.
Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse, and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space, and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working, and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification Qualifications Essential Degree or equivalent IM&T qualification or equivalent experience. ITIL or equivalent Foundation level.
Desirable Microsoft Certified Engineer.
Experience Essential Experience of working with Windows OS (preferably Windows 11) and knowledge of configuration, testing, and installation software. Experience of applications testing for compatibility with the latest version of Microsoft's operating systems.
Desirable Knowledge of ICT applications and related processes used in NHS clinical care setting including Microsoft Office applications, clinical information systems, and other software.
Knowledge Essential Experience of creating test scripts for new or updated software applications.
Desirable Knowledge/awareness of application development process.
Skills Essential Excellent customer and interpersonal skills. Self-motivated and able to motivate others. Able to solve complex technical problems. Well organised with excellent documentation skills. Ability to work independently and as part of a team. Ability to create reports (e.g. Performance - exception - technical).
Desirable Project management skills. Anti-virus.
Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors, and colleagues according to the Trust values of safe, kind, excellent.
Employer details Employer name Cambridge University Hospital NHS Foundation Trust Address Addenbrookes Hospital-Division Corporate Hills Road Cambridge CB2 0QQ Any attachments will be accessible after you click to apply.
180-F-245518-RE
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