111 Clinical Advisor

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Full timePart time
Location: Crawley
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Job offered by: Transformation Unit
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Main area Nurse/Paramedic, Clinical, 111 Grade NHS AfC: Band 6 Contract Permanent Hours Full time Part time Flexible working 37.5 hours per week (Full and part time positions available - 24/7 shift pattern) Job ref 278-111CA-0125-NW Employer South East Coast Ambulance Service NHS Foundation Trust Employer type NHS Site Crawley and Medway Town Crawley Salary £37,338 - £44,962 Plus unsocial hours Salary period Yearly Closing 09/02/2025 23:59 Interview date 27/02/2025 111 Clinical Advisor

NHS AfC: Band 6

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and our aim is to continually improve and to reach outstanding across all areas of the Trust. Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. Job overview

111 Clinical Advisor (Registered Nurse/Paramedic) - Crawley/Gillingham We would like to hear from Band 6 Paramedics and Nurses with experience in acute medicine/emergency department, primary care and community response teams who would like to join a dynamic team specializing in telephone triage offering urgent & emergency care. Interviews will be held on Thursday 27th February 2025 - please only apply if you are available to attend on this date. Main duties of the job

South East Coast Ambulance Service NHS Foundation Trust is looking to recruit staff to work as Clinicians in our Integrated care (999/111) Contact Centres. You will be working within the multi-disciplinary clinical team in our contact centres situated in Gillingham and Crawley, providing support for incoming 111 calls and carrying out remote triage of patients over the phone to ensure access to the most appropriate care pathways. You will need a proven track record of clinical experience working across a variety of primary care and urgent & emergency settings, with strong patient consultation skills, excellent telephone communication skills, and the ability to manage your own workload. As part of the role, in times of extreme pressure, you may be asked to support the 999 Emergency Operations. Full training will be provided. Working for our organisation

Option to join NHS pension scheme A minimum of 27 days' holiday each year, increasing after 5 years’ service. Personal and professional development and training opportunities. Salary Sacrifice schemes for cars or push bikes. Access to occupational health and counselling services. Access to NHS discounts. The role requires: Permanent full-time contracts 24-hour rotas that involve unsocial hours working due to the delivery of patient care through 111. Training: 6 weeks full-time NHS Pathways 111, including 1 week CAD training and 1 week EMA mentoring. Detailed job description and main responsibilities

You will need to be a registered Paramedic or Nurse (Adult) with experience of clinical practice relevant to primary care and urgent & emergency care. You will be required to have operated in an autonomous capacity within a primary/urgent/emergency care setting. Excellent communication skills and the ability to work under pressure are prerequisites for this role. Person specification

Experience

Evidence of a minimum of two years in an autonomous role: In primary/urgent and emergency care or Medical ward or Community Response teams. Experience of mentoring/training junior staff. Experience in remote/telephone assessment and consultations. Knowledge of Safeguarding frameworks and clinical governance. Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. The Trust is committed to being an inclusive employer and supports equality of opportunity for all our staff. Please note that under our Trust policies, we're unable to employ anyone under the age of 18 years old.

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