At Delt Shared Services, we don't just deliver IT solutions - we partner with our customers to transform their technology landscapes. The Customer Architect is a pivotal role, bridging the gap between our customers' ambitions and our technical expertise. This is your opportunity to lead, advocate, and collaborate, helping shape IT strategies and solving complex challenges with clarity and confidence. As a trusted advisor, you'll work closely with customer IT leaders to understand their goals, priorities, and strategies. By building strong relationships, you'll guide them in developing technology roadmaps that align with their objectives and prepare them for the future. Internally, you'll be the customer's voice, ensuring we fully understand their infrastructure, applications, and aspirations. Your insights will influence Delt's own technology roadmap and ensure our solutions deliver real impact. Whether designing innovative systems or driving key changes, your contributions will help turn our customers' visions into reality.
What You'll Do
Build deep, trusted relationships with customers, acting as their advocate and technical guide. Partner with customers to develop and refine their IT strategies, ensuring alignment with future trends and business needs. Keep Delt aligned with customer requirements by maintaining a clear understanding of their technology stack, strategies, and objectives. Lead the design of tailored solutions, working with Delt teams to create practical and impactful proposals. Simplify complex technical concepts into clear, actionable insights for audiences at all levels, from front-line staff to C-suite leaders. Qualifications
Proven experience in technical leadership roles such as service delivery, program management, or architecture. A holistic understanding of how different technologies interconnect and align with business goals. Exceptional communication skills, particularly in translating technical concepts into business value for senior leaders. Strong relationship-building skills with customers, suppliers, and internal teams. Solid understanding of core technical infrastructure, including Microsoft 365 and both public and private cloud environments. Desirable
Certifications in project management or change management. Experience in designing and implementing technical or service-based solutions, ideally within an IT managed service environment. Expertise in workshop facilitation, problem-solving, and fostering innovation and collaboration. Confidence in challenging technical teams to deliver optimal results for customers. Job Details
Customer Architect, 37 hours per week, permanent, salary starting from £54,000 (DOE) p.a. plus performance bonus. What We Offer
A Positive Culture: Join a company where collaboration, innovation, and respect are at the core of everything we do. Professional Growth: Access to learning and development opportunities to grow your career. Work-Life Balance: Flexible working options, including remote work and family-friendly policies. Purpose-Driven Work: Be part of a mission that makes a real difference in our customers' lives and communities. If you want to know more about the total package we offer, please see our future employee page
here . If you're passionate about connecting people with technology and thrive at the intersection of leadership, strategy, and collaboration, we'd love to hear from you. Join Delt Shared Services and help shape the future of IT for our customers!
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Build deep, trusted relationships with customers, acting as their advocate and technical guide. Partner with customers to develop and refine their IT strategies, ensuring alignment with future trends and business needs. Keep Delt aligned with customer requirements by maintaining a clear understanding of their technology stack, strategies, and objectives. Lead the design of tailored solutions, working with Delt teams to create practical and impactful proposals. Simplify complex technical concepts into clear, actionable insights for audiences at all levels, from front-line staff to C-suite leaders. Qualifications
Proven experience in technical leadership roles such as service delivery, program management, or architecture. A holistic understanding of how different technologies interconnect and align with business goals. Exceptional communication skills, particularly in translating technical concepts into business value for senior leaders. Strong relationship-building skills with customers, suppliers, and internal teams. Solid understanding of core technical infrastructure, including Microsoft 365 and both public and private cloud environments. Desirable
Certifications in project management or change management. Experience in designing and implementing technical or service-based solutions, ideally within an IT managed service environment. Expertise in workshop facilitation, problem-solving, and fostering innovation and collaboration. Confidence in challenging technical teams to deliver optimal results for customers. Job Details
Customer Architect, 37 hours per week, permanent, salary starting from £54,000 (DOE) p.a. plus performance bonus. What We Offer
A Positive Culture: Join a company where collaboration, innovation, and respect are at the core of everything we do. Professional Growth: Access to learning and development opportunities to grow your career. Work-Life Balance: Flexible working options, including remote work and family-friendly policies. Purpose-Driven Work: Be part of a mission that makes a real difference in our customers' lives and communities. If you want to know more about the total package we offer, please see our future employee page
here . If you're passionate about connecting people with technology and thrive at the intersection of leadership, strategy, and collaboration, we'd love to hear from you. Join Delt Shared Services and help shape the future of IT for our customers!
#J-18808-Ljbffr
