Technical Administrator

Technical Administrator Contract: Banking Location: Leicestershire, LE19 0AL Hours of work: 40 Contract Type: Permanent As a Technical Administrator, you will play a vital role in supporting the operational and critical management teams within the business. Based in a dynamic location, you’ll benefit from access to amenities such as a café, parking, food vans, shops, and a local gym. Working closely with all members of the Data Centre and Head Office operations, you will ensure the seamless operation of critical services by providing timely administrative support and engaging assistance as needed. Job Description In this role, you will focus on key CAFM system administrative tasks, collaborating with Gareth and the Operations Manager to ensure efficient and effective workflows. Alongside general administrative responsibilities, you will help maintain smooth day-to-day operations while delivering high standards of service. This is an exciting opportunity for someone who is keen to grow within the business. With the right skills and interests, you could progress into advanced administrative roles or even explore a path in finance, unlocking new opportunities for your career development. Key Responsibilities Log, allocate and update all works on a job tracker (Ostara) Administration of timesheets and staff holidays Submission of reactive work requests Upkeep of the work order tracker to ensure business continuity and achieve high compliance SLA scoring monthly Develop and maintain internal relationships to help maintain business flow and meet agreed targets by enhancing communication across the campus engineering team Create access for the buildings across the campus via the VAF tracker and ensuring the upkeep of the tracker Responsible for the upkeep of the training skills matrix and to book/organise training courses for the team when required Contribute to the smooth running of the technical administrative function within the business Promote the profile of ISS within the profession and wider communities Arrange meetings, booking rooms, and planning refreshments Reply to generic information emails Professional and Personal Competencies/Qualifications Knowledge or exposure of engineering language and terminology desired but not essential Good communication skills and a confident team player Experience with using CAFM work order systems desired but not essential Previous experience in a similar role, coordinating maintenance within the industry Highly motivated with a willingness to learn and take on broader responsibilities Customer focused to the highest level when dealing with client requests/needs Finance experience in raising purchase orders The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com Job Types: Full-time, Permanent Benefits: Company pension On-site gym Schedule: Day shift Monday to Friday Work Location: In person Reference ID: 139024

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