Clinical Manager, Nephrology and Renal Transplant Unit (In-Patient)

POSITION SUMMARY: This position supervises and coordinates the operations and quality performance of the Nephrology and Renal Transplant inpatient units. Responsible for the scheduling and utilization of all staff in the program, serves as the liaison with other departments/hospitals, clinical staff & outside agencies, and develops and implements process and quality improvements aimed at supporting safe and effective quality care. The incumbent ensures that all operational functions are handled with efficiency, professionalism, and confidentiality. The incumbent also oversees and supports accreditation requirements of the program and reporting of program data. QUALIFICATIONS: Undergraduate Degree in a health related discipline required Master’s Degree preferred Regulated health professional required C. Neph certification preferred CANNT professional membership preferred Minimum one year recent and successful clinical and management experience, preferably in Nephrology, Transplant, and/or dialysis required Demonstrated knowledge of relevant area of clinical practice Demonstrated evidence of highly effective critical thinking, problem solving, innovative solutions, and challenging accomplishments Excellent organizational and interpersonal skills Demonstrated ability to facilitate the successful achievement of outcomes Excellent team building skills Experience managing fiscal resources within the allocated budget Advanced knowledge of nursing and management principles RESPONSIBILITIES: Engage staff in opportunities for professional development including leadership and membership on professional committees and facilitating and providing support to all staff Acts as a coach, mentor, and role model to team members and provides leadership to all staff by providing an environment where shared governance, empowerment and respect for diversity can grow Develops and implements appropriate orientation programs for new staff in collaboration with educator Leads staff in problem solving and decision-making by ensuring administrative policies and procedures are followed Hires, promotes, disciplines and terminates staff as required Manages employee relations issues, promoting a teamwork environment where staff can interact productively and efficiently Develops, implements, and communicates performance measures, conducts regular performance appraisals of direct reports, provides ongoing coaching and feedback Oversees the orientation of new hires and ensures that role expectations are met in line with probationary timelines Fosters effective employee and labour relations through advocacy, clear communication with HR resources, knowledgeable interpretation and implementation of hospital policies and collective agreements Promotes and fosters environment congruent with attendance management program and monitors, implements and ensures related procedures/policies are adhered to Promotes, fosters and strategically creates opportunities for education and professional development of all program staff, students and colleagues aligned with hospital and program priorities Liaises with professional practice leads(s) and other managers as needed Develops, implements, and manages short and long-term strategic priorities Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established SJHH standards, Accreditation Canada, Trillium Gift of Life Network, and The Ontario Renal Network (ORN) Develops program policies and procedures to align with Ontario Renal Network initiatives and program priorities Monitors quality improvement outcomes on a regular basis; develops action plans to address identified issues Coaches staff to ensure that continuous quality improvement initiatives are incorporated into day-to-day activities Responsible for the day-to-day operational and organizational effectiveness of the in-patient nephrology and renal transplant unit programs Responsible for planning and coordinating resources (scheduling, education, supplies, and equipment) Engages in review of all complaints/compliments for assigned areas including investigation and resolution Directs and solicits relevant input into nephrology and RTU processes to ensure excellence in client/family care/service delivery in accordance with organizational, various Colleges, provincial funder and evidence-based standards and guidelines Designs and implements methods and techniques to design, implement, monitor and evaluate the delivery of service within a framework of continuous quality improvement and service excellence Participates and facilitates regular team rounds/meetings with a focus on the delivery of quality, effective and efficient care in context of our mandate, defined resources and system partners and pressures Works with director and others within the program to develop, implement, and evaluate budget strategies and opportunities Leads implementation of special projects within outpatient dialysis, integrating with hospital and community partners Leads Ontario Renal Network, TGLN, and other program related projects as assigned Performs monthly review of financial reports to identify variances and create action plans to address variances Explores and identifies opportunities for efficiencies and create and business plans accordingly Engages staff in financial review and responsibilities processes and fosters an environment that is solution oriented Utilizes allocated resources (staff, supplies, space, and equipment) to achieve the program vision, goals, and service objectives Maintains own competency, demonstrates and role models an awareness of and commitment to personal and professional development by seeking performance feedback from directors, colleagues, interdisciplinary team members and participates in appropriate continual learning opportunities.

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