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Senior Delivery Manager (IT/FR/UK)
Country/Region: IT Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, and providing wholesale broadband Internet access services. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities, and you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat Group? Commitment to Diversity & Inclusion : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core:
At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Work-Life Balance:
We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology. Who You Are: You are a natural team leader who excels at coordinating efforts across multiple groups to achieve business goals. With a talent for navigating customer-facing challenges, you bridge gaps to fulfill contractual commitments effectively. You adapt your communication style to various situations and audiences, demonstrating excellent prioritization, anticipation, and leadership skills. You are passionate about technology, proficient in project management, and possess a strong business acumen. You thrive in fast-paced environments and are ready to build a robust network within our organization. As a
Senior Delivery Manager , you will work closely with different functions inside the Eutelsat Group (Engineering, IT, Operations, Commercial, and Legal team), leading coordination activities and supporting the Delivery team to ensure that business objectives are met consistently for both internal and external customers. Your technical background combined with your superior communication skills will be the foundation to lead multi-discipline, highly technical program initiatives. Successful candidates will have a strong program management and system design background, be detail-oriented, self-driven, and possess excellent problem-solving abilities. What You’ll Do: You will coordinate
programs
in the satellite internet connectivity domain, managing service implementation requests and providing both internal and external customers with
technical analysis
results, detailed
planning , and
cost analysis . You will ensure customer satisfaction and deliverable quality by
managing business request priorities , defining
clear execution plans , and anticipating potential issues. You will coordinate
cross-functional teams
to align with business objectives, removing any roadblocks to revenue and clearly communicating objectives, plans, issues, and risks to key stakeholders. You will
develop
and
promote best practices
for business support
processes
and
governance , contributing to
continuous
improvement
initiatives within the team. You will apply, implement, and continuously improve the
Demand Management Process
to address demand requests from both internal and external customers, focusing on the
Product
Delivery
domain. You will facilitate the handover of responsibilities and knowledge transfer to technical and operational teams involved in the implementation phase of the customer services. What it Takes: Preferred master’s degree in Engineering, Computer Science, Information Technology, or a related field, or a Bachelor's degree in Business Management or a related field with some experience in telecom. 5+ years of customer-facing
Technical Product
or
Program Management experience
in TLC companies or related industries, including scope, schedule, budget, quality, along with risk and critical path management experience. A good familiarity with
Product Development
practices and processes executing/delivering product and
technical roadmaps . Strong
project management skills , with certifications such as
PMI PMP or Prince2
being a plus. Good knowledge of
Telecommunication and IT systems
with a particular focus on
satellite and networking systems . Demonstrated leadership , with the ability to
anticipate needs
and
prioritize effectively . You proactively drive progress toward achieving objectives with a commercial mindset and a
customer-first, can-do attitude . Excellent written
and
verbal communication skills , capable of bridging gaps between C-level executives and subject matter experts while building trust with customers and partners. Strong
decision-making skills , effectively prioritizing multiple issues and requests while clearly communicating plans to stakeholders. Exceptional team spirit , with a focus on mentoring, training, and using a coaching approach to bring out the best in others. Ability to implement new processes or procedures and promote best practices. Proficiency level
in written and spoken
English
(C1/C2). French and Italian are a plus. Ability to travel if required. What We’d Love: Familiarity with
Requirements Analysis
and Solution Design best practices, focusing on
Agile Methodologies
(Kanban, Scrum, etc.). Basic knowledge of BSS/OSS, NMS/EMS systems. Good knowledge of
TCP/IP networking
basics and network design principles. Good knowledge of
B2C and B2B Internet Service Providers business : backhauling, maritime or aviation services, governmental or business-critical applications. Knowledge of
Business process principles
and best practices (including Product Development) and direct experience with
change management initiatives . Experience defining
KPIs/SLAs
used to drive multi-million euro businesses and reporting to senior leadership. Where You’ll Be:
Turin/Paris/London (direct report in Turin) The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
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Country/Region: IT Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, and providing wholesale broadband Internet access services. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team Where your skills ignite opportunities, and you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat Group? Commitment to Diversity & Inclusion : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core:
At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Work-Life Balance:
We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology. Who You Are: You are a natural team leader who excels at coordinating efforts across multiple groups to achieve business goals. With a talent for navigating customer-facing challenges, you bridge gaps to fulfill contractual commitments effectively. You adapt your communication style to various situations and audiences, demonstrating excellent prioritization, anticipation, and leadership skills. You are passionate about technology, proficient in project management, and possess a strong business acumen. You thrive in fast-paced environments and are ready to build a robust network within our organization. As a
Senior Delivery Manager , you will work closely with different functions inside the Eutelsat Group (Engineering, IT, Operations, Commercial, and Legal team), leading coordination activities and supporting the Delivery team to ensure that business objectives are met consistently for both internal and external customers. Your technical background combined with your superior communication skills will be the foundation to lead multi-discipline, highly technical program initiatives. Successful candidates will have a strong program management and system design background, be detail-oriented, self-driven, and possess excellent problem-solving abilities. What You’ll Do: You will coordinate
programs
in the satellite internet connectivity domain, managing service implementation requests and providing both internal and external customers with
technical analysis
results, detailed
planning , and
cost analysis . You will ensure customer satisfaction and deliverable quality by
managing business request priorities , defining
clear execution plans , and anticipating potential issues. You will coordinate
cross-functional teams
to align with business objectives, removing any roadblocks to revenue and clearly communicating objectives, plans, issues, and risks to key stakeholders. You will
develop
and
promote best practices
for business support
processes
and
governance , contributing to
continuous
improvement
initiatives within the team. You will apply, implement, and continuously improve the
Demand Management Process
to address demand requests from both internal and external customers, focusing on the
Product
Delivery
domain. You will facilitate the handover of responsibilities and knowledge transfer to technical and operational teams involved in the implementation phase of the customer services. What it Takes: Preferred master’s degree in Engineering, Computer Science, Information Technology, or a related field, or a Bachelor's degree in Business Management or a related field with some experience in telecom. 5+ years of customer-facing
Technical Product
or
Program Management experience
in TLC companies or related industries, including scope, schedule, budget, quality, along with risk and critical path management experience. A good familiarity with
Product Development
practices and processes executing/delivering product and
technical roadmaps . Strong
project management skills , with certifications such as
PMI PMP or Prince2
being a plus. Good knowledge of
Telecommunication and IT systems
with a particular focus on
satellite and networking systems . Demonstrated leadership , with the ability to
anticipate needs
and
prioritize effectively . You proactively drive progress toward achieving objectives with a commercial mindset and a
customer-first, can-do attitude . Excellent written
and
verbal communication skills , capable of bridging gaps between C-level executives and subject matter experts while building trust with customers and partners. Strong
decision-making skills , effectively prioritizing multiple issues and requests while clearly communicating plans to stakeholders. Exceptional team spirit , with a focus on mentoring, training, and using a coaching approach to bring out the best in others. Ability to implement new processes or procedures and promote best practices. Proficiency level
in written and spoken
English
(C1/C2). French and Italian are a plus. Ability to travel if required. What We’d Love: Familiarity with
Requirements Analysis
and Solution Design best practices, focusing on
Agile Methodologies
(Kanban, Scrum, etc.). Basic knowledge of BSS/OSS, NMS/EMS systems. Good knowledge of
TCP/IP networking
basics and network design principles. Good knowledge of
B2C and B2B Internet Service Providers business : backhauling, maritime or aviation services, governmental or business-critical applications. Knowledge of
Business process principles
and best practices (including Product Development) and direct experience with
change management initiatives . Experience defining
KPIs/SLAs
used to drive multi-million euro businesses and reporting to senior leadership. Where You’ll Be:
Turin/Paris/London (direct report in Turin) The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
#J-18808-Ljbffr
