Technical Consultant

Technical Consultant – Shape the Future of IT Infrastructure! Are you passionate about technology and looking for a role that allows you to make a lasting impact on clients' IT operations? Do you excel at building meaningful client relationships and guiding them through complex technical challenges? If so, this opportunity is for you! About the Role: As a Technical Consultant, you'll be the primary point of contact for a diverse portfolio of clients, offering expert advice and strategic direction to elevate their IT systems. You’ll be responsible for driving innovation, ensuring their infrastructure is secure, future-proofed, and aligned with their business goals. A significant part of your role will involve writing comprehensive project proposals and detailed project plans that lay the foundation for successful IT transformations. Key Responsibilities: Serve as a trusted IT advisor, helping clients develop tailored, long-term IT strategies. Provide on-site technical support while managing complex escalations. Identify areas for infrastructure enhancements and ensure clients stay ahead of the technological curve. Lead and execute innovative IT projects, from planning through to delivery, including drafting detailed project plans outlining objectives, timelines, resources, and key milestones. Write and present comprehensive client-facing proposals, aligning business needs with actionable IT solutions, including technical assessments, budgets, and implementation timelines. Document solutions, processes, and client-specific technical details for ongoing support. Collaborate closely with internal teams to guarantee a seamless and exceptional client experience, ensuring that all proposals and project plans meet both client expectations and internal capabilities. What We're Looking For: At least 1 year in an IT consultancy role, with 3+ years in IT support. In-depth experience with Microsoft 365; knowledge of Azure is an added advantage. Strong expertise in server management, networking, firewalls, security, and disaster recovery. Proven experience in drafting project proposals, technical reports, and detailed project plans. Eagerness to pursue professional development, particularly in Microsoft certifications (Associate level or higher). Strong communication and problem-solving skills, with an ability to think creatively. Why Join Us? This is your chance to influence the strategic direction of your clients' IT landscape. If you enjoy working closely with clients, tackling a wide variety of technical challenges, and staying on the cutting edge of technology, this role offers the perfect platform to grow both your career and your expertise. Ready to take the next step in your IT career? Apply now!

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