Customer-Centric Thinker:
You have an innate ability to empathise with customers, understand their needs and translate them into exceptional product experiences. You champion their voice at all times. Analytical Decision Maker:
You rely on data to make informed decisions and have a track record of analysing metrics to prioritise and improve product performance. Long Term Strategist & Day to Day Executor:
You're comfortable owning the long-term product roadmap but equally happy to roll your sleeves up and PM day to day (e.g. calling customers, scoping PRDs, managing the Product team, managing stakeholders). Exceptional Communicator:
You’re skilled at articulating complex concepts clearly to a variety of audiences, from technical teams to customers and stakeholders. Experienced Operator:
You’ve led product teams in a fast-paced, high-growth environment, ideally within Seed-Series B consumer facing (B2C) start-ups. Conceptually Curious:
You don’t need to have worked in Energy or Finance before, but you’re excited to go deep and grasp complex concepts to tackle long-standing customer problems in innovative ways. What the job involves
Product Strategy Ownership:
Define, prioritise and own the multi-year product strategy to build a mass market decentralised energy product which competes with traditional grid energy and is deeply loved by its consumers. Customer Insights:
Obsessively engage with customers (qual & quant) to understand their needs, pain points, and feedback, translating insights into actionable product improvements. Product Development Lifecycle:
Lead end-to-end product development, including scoping, writing, and refining PRDs. Stakeholder Alignment:
Collate requirements across stakeholders (Marketing, Sales, Lending, Compliance, Operations, Finance) and prioritise their requests within the context of the business objectives. Team Leadership:
Facilitate the day to day (e.g. stand-ups, weekly planning, refinement, track workstream progress) as well as build and mentor a world-class Product team that is passionate about understanding customers and solving their problems. Iterative Improvement:
Cultivate a culture of experimentation and learning by running A/B tests, gathering feedback, tracking KPIs, speaking to customers and measuring impact.
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