This is a full-time on-site role for a
Reservations Supervisor
at Globetrotters Travel & Tours. The Reservations Supervisor will be responsible for managing day-to-day reservations, ensuring customer satisfaction, providing training to staff, and maintaining effective communication with clients and team members.
Qualifications
Reservations and Customer Service skills Communication and Customer Satisfaction skills Experience in training and mentoring staff Excellent organizational and problem-solving skills Ability to work in a fast-paced environment Previous experience in the travel industry is a plus Proficiency in a second language is beneficial
Responsibilities
Ensuring a smooth confirmation of booking from go-ahead stage to the deadline, ensuring that a high standard of service is provided at all times. Handling each group from booking stage to confirmation to Sales/Operation team. Booking hotels within the required budgets. Mentoring team based overseas to deliver within the set deadline.
Job Info
Job Title:
Groups Reservations Supervisor Company:
Globetrotters Travel & Tours Location:
[Insert Location] Posted:
Jan 27th 2025 Closes:
Feb 27th 2025 Sector:
Other Contract:
Permanent Hours:
Full Time
#J-18808-Ljbffr
Reservations Supervisor
at Globetrotters Travel & Tours. The Reservations Supervisor will be responsible for managing day-to-day reservations, ensuring customer satisfaction, providing training to staff, and maintaining effective communication with clients and team members.
Qualifications
Reservations and Customer Service skills Communication and Customer Satisfaction skills Experience in training and mentoring staff Excellent organizational and problem-solving skills Ability to work in a fast-paced environment Previous experience in the travel industry is a plus Proficiency in a second language is beneficial
Responsibilities
Ensuring a smooth confirmation of booking from go-ahead stage to the deadline, ensuring that a high standard of service is provided at all times. Handling each group from booking stage to confirmation to Sales/Operation team. Booking hotels within the required budgets. Mentoring team based overseas to deliver within the set deadline.
Job Info
Job Title:
Groups Reservations Supervisor Company:
Globetrotters Travel & Tours Location:
[Insert Location] Posted:
Jan 27th 2025 Closes:
Feb 27th 2025 Sector:
Other Contract:
Permanent Hours:
Full Time
#J-18808-Ljbffr
