The Private Care Company is a private, award winning and fully independent home care agency. We pride ourselves on our excellent reputation to provide high quality home care services which support our clients to remain independently living in their own homes for as long as possible.
We are currently looking to recruit a full-time Care Coordinator to join our friendly team. In return for your skills, experience and commitment we offer excellent working conditions and benefits including:
A highly competitive salary + paid holiday
Fully funded Health and Social Care Management Diploma (Level 5)
Excellent career progression and training opportunities
A friendly and supportive management team
Key Accountabilities
To create, manage, co-ordinate and take responsibility for all staff and client care schedules
To manage all communication to and from the designated rotas email
To manage and co-ordinate staff holiday and sickness
To manage expenses and additional hours
To ensure all holiday, sickness, expenses and general administration related policies and procedures of The Private Care Company are adhered to
To create, manage and maintain spreadsheets relating to areas of responsibility
To assist the Care Manager with aspects of care management and administration as necessary
To ensure swift resolution of care co-ordination related issues
To provide advice on care co-ordination matters and issues generally
To provide assistance with office administration generally and answering the phone
To carry out any other duties which may be reasonably requested by the Registered Manager or Care Manager
Skills/Experience/Knowledge
Strong administrative background and a proven track record
Care related experience, training and/or qualifications
Extremely well organised and professional
Excellent time-management skills
Excellent computer skills including excellent knowledge of Outlook/Office/Word/Excel applications
Excellent written and oral communication skills
Experience of care co-ordination or operations management
Full, clean UK driving license and own car (essential)
Person Profile
Prepared to take responsibility
Output and outcome focused
Solution driven
Proactive
Reliable
Team player
Ability to think on feet
Ability to make decisions
To work effectively with managers and stakeholders across the business
To support an open, positive, friendly and inclusive working culture
Duty phone coverage on two evenings per week and alternate weekends (duty enhancement paid)
Working Hours:
Day shifts 0700 – 1600hrs/0800 - 1700 flex (1hr lunch break)
Alternate weekends - with duty laptop (emergency back up contact)
Job Types: Full-time, Permanent
Pay: £29,000.00-£31,000.00 per year
Experience:
care: 1 year (required)
office administration: 1 year (required)
Licence/Certification:
driving licence and access to a car (required)
Care Certificate, NVQ or equivalent care qualification (required)
Work Location: In person
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