Purpose of the role:
To respond to the Service requests of Photuris Ltd client base, within the Fire and Security Industry. Service and maintenance of addressable and non-addressable fire systems, DDA systems and security systems.
Key responsibilities (not limited to):
Service & maintain fire alarm systems.
Service & maintain security alarm systems.
Service & maintain emergency lighting systems.
Service & maintain DDA compliant systems.
Compile/complete maintenance engineers reports.
Compile/complete site survey reports.
Attend to fire alarm system fault calls.
Attend to security alarm system fault calls.
Work overtime & weekends as per the requirements of the company.
Be part of an on-call rota.
Complete van stock reports.
Complete van condition reports.
Assist other departments when required.
Inform the office immediately of any major system failures or site problems.
Clean up any rubbish/debris following completion of your works.
Promptly and accurately respond to client enquiries, escalating to the Projects Coordinator and Management Team where appropriate.
Ensure all necessary paperwork is obtained and processed promptly and in adherence to the company’s ISO procedures – chasing when not received.
Be professional, presentable and customer-centric at all times – delivering an exceptional customer experience by providing an exemplary high standard of personal customer service.
To build and maintain strong client relationships and uphold the positive reputation of Photuris Ltd.
THIS LIST IS NOT EXHAUSTIVE AND FURTHER REQUIREMENTS MAY BE REQUESTED BY SENIOR MANAGEMENT FROM TIME TO TIME.
Skills requirements:
Extensive knowledge of installations of fire and security systems.
Systems commissioning knowledge preferred, but not essential.
FIA course 1, 2/3 and 6 will be preferred.
Proficiency with leading manufacturers such as Kentec, CTEC, Hochiki, Apollo, Xtralis, Advanced and Morley systems – Ziton and Gent is preferred.
Knowledge of Texecom and Galaxy Grade 2 & 3 Intruder alarm systems.
Knowledge of Paxton and Controlsoft / HID access control systems.
Knowledge of Analogue and IP CCTV Systems.
Knowledge of Baldwin Boxall and C-TEC DDA systems.
Complete servicing of systems, including witness testing and client demonstration and training.
Extensive knowledge of carrying out fire and security maintenance.
Carrying out logical and accurate fault finding and diagnostics.
Be able to complete relevant documentation.
A good understanding of installation/electrical procedures and principles related to the fire and security industry.
Computer literate with understanding of Word, Excel, Outlook and general IT skills.
Strong written, verbal and numerical skills – with both colleagues and customers.
Excellent telephone manner.
Positive can-do attitude towards career development.
Exceptional organisational skills.
Committed and willing to go the extra mile to get tasks completed on time.
Well-presented, portraying a professional image of the business.
Ability to work successfully as a team member and on own.
Ability and desire to learn the legal and regulatory compliance for the Fire and Security Industries.
Capabilities:
Ability to fault find and resolve issues in a logical manner.
Good verbal and written communication skills, including the ability to prepare reports and complete relevant documentation.
Applies basic problem-solving skills.
Understand and disseminate specifications and technical drawings.
Display initiative and have strong attention to detail.
Excellent organisational and time management skills.
To be computer literate.
Flexible and proactive when facing challenges.
Ability to work autonomously or as part of a team.
Provides polite, accurate and timely information in response to customer requests.
Inform and educate customers regarding available system alternatives where they exist.
Treats customers with courtesy, sensitivity and fairness, building a positive rapport.
Willing to go the extra mile to satisfy customers’ differing needs and commitments.
What we offer you:
Salary: Up to £50,000 per annum plus overtime opportunities, dependent on location and experience.
Benefits: Zzeus/FIA qualifications.
Additional Perks: Company events i.e. Skiing trips for all staff.
Employee Assistance Program, EAP provided for all staff.
Career Development: Opportunities for advancement and professional growth, including participation in company events and mental health programs.
Bi-annual Performance Related Bonus.
More info:
HOURS OF WORK: 45hrs p/w 08:00-17:00 Monday - Friday.
As an ideal candidate, you should have proven experience in a fire and security role. You will be organised, have strong verbal communications with the ability to communicate with clients and colleagues.
Job Types:
Full-time, Permanent Pay:
£30,000.00-£50,000.00 per year Additional pay: Performance bonus Benefits: Company car Company events Company pension Referral programme Sick pay Schedule: 8 hour shift Monday to Friday Overtime Ability to commute/relocate: Sheffield S25 2RG: reliably commute or plan to relocate before starting work (preferred). Education: GCSE or equivalent (preferred). Licence/Certification: Driving Licence (required). Work authorisation: United Kingdom (required). Work Location:
In person Reference ID:
Fire & Security Engineer
#J-18808-Ljbffr
Full-time, Permanent Pay:
£30,000.00-£50,000.00 per year Additional pay: Performance bonus Benefits: Company car Company events Company pension Referral programme Sick pay Schedule: 8 hour shift Monday to Friday Overtime Ability to commute/relocate: Sheffield S25 2RG: reliably commute or plan to relocate before starting work (preferred). Education: GCSE or equivalent (preferred). Licence/Certification: Driving Licence (required). Work authorisation: United Kingdom (required). Work Location:
In person Reference ID:
Fire & Security Engineer
#J-18808-Ljbffr
