Interviews are due to be held on 12 February 2025.
This is an exciting opportunity to join the Mental Health Urgent Care Services, working as the Carer's Lead within this directorate. The services provide time-limited support to people experiencing a mental health crisis, and the Carer's Lead will be responsible for ensuring those supporting individuals are themselves supported and educated, delivering individual and group facilitated sessions to this cohort.
This is a part-time role and requires high levels of visibility to ensure the Carer's voice is heard within the services. Working flexible hours, including some evenings, will be required to ensure Carers have the opportunity to receive support.
Main duties of the job
Implementing the Trust's carers strategy across mental health urgent care. Developing carer strategy action plans for mental health urgent care services, evidencing the impact, evaluating effectiveness, and measuring outcomes. Responsible for introducing quality improvement initiatives and activities to enhance carer services within mental health urgent care. Design and deliver carers psychoeducation and support programmes across all mental health urgent care pathways. Engage and involve friends, family, and carers in service design and development activities to ensure the carer voice is heard.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites
Job responsibilities
The must haves for this role: Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis. Significant experience working within mental health services. Evidence of continuing professional development. Previous experience of supporting, leading and facilitating groups ideally carer groups.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Katie Humphrey, Strategic Carers Lead on 07976 299857 or email: katie.humphrey@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis Significant experience working within mental health services Mentorship or supervision training
Continuous Professional Development
Essential Evidence of continuing professional development
Previous Experience
Essential Personal or Carer lived experience of mental illness and services Previous experience of supporting, leading and facilitating groups - ideally carer groups Experience of working effectively in a multi-disciplinary team and multi-agency environment Experience of developing and delivering bespoke training within a healthcare setting Experience of leadership, delivering coaching, mentoring, supervision and/or appraisal of junior colleagues Involvement in service redesign and development. Experience of networking, co-developing, engaging and involving stakeholders both internal & external Co-producing service developments with service users, families, and their carers Experience working within MH Urgent Care Services
Knowledge, Skills & Abilities
Essential Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, recovery approaches etc. Demonstrable communication skills including verbal, written, interpersonal and presentation skills Ability to manage own workload, prioritise, delegate as appropriate and seek creative solutions to problem solve Ability to implement and develop action plans, monitor and audit carer strategy activities Strong organisational skills and the ability to analyse situations and be able to make the right decisions Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to cope in a pressurised environment and apply practical problem-solving and organisational skills Advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office, PowerPoint and the internet) Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position Recognise the needs of our culturally diverse community. Ability to treat service users and carers with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person Able to communicate and form positive working relationships with peers, carers, service users, and those working in other professions / agencies Ability to deal with emotionally demanding situations, to remain calm under pressure, and to be adaptable to demands of the role
Additional Requirements
Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Britwell Health Clinic
Wentworth Avenue
Slough
SL2 2DH
Any attachments will be accessible after you click to apply.
371-MHS679 #J-18808-Ljbffr
This is an exciting opportunity to join the Mental Health Urgent Care Services, working as the Carer's Lead within this directorate. The services provide time-limited support to people experiencing a mental health crisis, and the Carer's Lead will be responsible for ensuring those supporting individuals are themselves supported and educated, delivering individual and group facilitated sessions to this cohort.
This is a part-time role and requires high levels of visibility to ensure the Carer's voice is heard within the services. Working flexible hours, including some evenings, will be required to ensure Carers have the opportunity to receive support.
Main duties of the job
Implementing the Trust's carers strategy across mental health urgent care. Developing carer strategy action plans for mental health urgent care services, evidencing the impact, evaluating effectiveness, and measuring outcomes. Responsible for introducing quality improvement initiatives and activities to enhance carer services within mental health urgent care. Design and deliver carers psychoeducation and support programmes across all mental health urgent care pathways. Engage and involve friends, family, and carers in service design and development activities to ensure the carer voice is heard.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include: Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites
Job responsibilities
The must haves for this role: Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis. Significant experience working within mental health services. Evidence of continuing professional development. Previous experience of supporting, leading and facilitating groups ideally carer groups.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Katie Humphrey, Strategic Carers Lead on 07976 299857 or email: katie.humphrey@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis Significant experience working within mental health services Mentorship or supervision training
Continuous Professional Development
Essential Evidence of continuing professional development
Previous Experience
Essential Personal or Carer lived experience of mental illness and services Previous experience of supporting, leading and facilitating groups - ideally carer groups Experience of working effectively in a multi-disciplinary team and multi-agency environment Experience of developing and delivering bespoke training within a healthcare setting Experience of leadership, delivering coaching, mentoring, supervision and/or appraisal of junior colleagues Involvement in service redesign and development. Experience of networking, co-developing, engaging and involving stakeholders both internal & external Co-producing service developments with service users, families, and their carers Experience working within MH Urgent Care Services
Knowledge, Skills & Abilities
Essential Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, recovery approaches etc. Demonstrable communication skills including verbal, written, interpersonal and presentation skills Ability to manage own workload, prioritise, delegate as appropriate and seek creative solutions to problem solve Ability to implement and develop action plans, monitor and audit carer strategy activities Strong organisational skills and the ability to analyse situations and be able to make the right decisions Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances Ability to cope in a pressurised environment and apply practical problem-solving and organisational skills Advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office, PowerPoint and the internet) Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position Recognise the needs of our culturally diverse community. Ability to treat service users and carers with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person Able to communicate and form positive working relationships with peers, carers, service users, and those working in other professions / agencies Ability to deal with emotionally demanding situations, to remain calm under pressure, and to be adaptable to demands of the role
Additional Requirements
Essential Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Britwell Health Clinic
Wentworth Avenue
Slough
SL2 2DH
Any attachments will be accessible after you click to apply.
371-MHS679 #J-18808-Ljbffr
