Job Title:
International Move Manager Location:
Newcastle Salary:
£24,000 per annum Job Type:
Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To ensure the highest level of move management is offered to assignees customers throughout the sales and move process thus ensuring customer satisfaction. To maximise the conversion ratio and job profitability. To proactively liaise with the branch network, internal service departments and global service partners ensuring opportunity is maximized. To arrange and book all services with internal departments and partner agents connected with an international removal by air, by sea or by road ensuring that the client's expectations are met through consistent service excellence whilst costs are tightly controlled. Responsibilities: Receiving enquiries and actioning immediately. Arranging survey or telephone survey. Determining price and issuing quotation. Following up the quotation and closing for business. Negotiating where possible to secure business. Upselling other products to maximise profit opportunity. Updating Navision with client information and ensuring the business development team is updated appropriately. Arranging efficient and prompt coordination. Data entry of new jobs and continuous updating of information within customer card. Provision of competitive quotes and negotiation with customers to ensure maximum conversion rates at maximum profit levels. Ensuring prompt response to e-mail enquiries/rate requests. Completing status updates on computer system in a timely manner. Ensuring superior customer service levels. Booking freight. Meeting shipping and accounting deadlines. Processing purchase orders and invoices. Working with Quality and Resourcing manager to settle claims and resolve complaints. Skills, Knowledge & Experience: Excellent customer focus. Highly organised with good attention to detail. Ability to prioritise and manage a large number of job files efficiently and work in a highly pressurised environment. Sales experience. Closing skills. Negotiation skills. Good computer skills (e.g., Word/Outlook). Experience in the industry is useful. Good knowledge of geographical regions. Extra Info: If you feel you have the skills and experience required, please click
'apply'
now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
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International Move Manager Location:
Newcastle Salary:
£24,000 per annum Job Type:
Permanent, Full Time. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. Job Purpose: To ensure the highest level of move management is offered to assignees customers throughout the sales and move process thus ensuring customer satisfaction. To maximise the conversion ratio and job profitability. To proactively liaise with the branch network, internal service departments and global service partners ensuring opportunity is maximized. To arrange and book all services with internal departments and partner agents connected with an international removal by air, by sea or by road ensuring that the client's expectations are met through consistent service excellence whilst costs are tightly controlled. Responsibilities: Receiving enquiries and actioning immediately. Arranging survey or telephone survey. Determining price and issuing quotation. Following up the quotation and closing for business. Negotiating where possible to secure business. Upselling other products to maximise profit opportunity. Updating Navision with client information and ensuring the business development team is updated appropriately. Arranging efficient and prompt coordination. Data entry of new jobs and continuous updating of information within customer card. Provision of competitive quotes and negotiation with customers to ensure maximum conversion rates at maximum profit levels. Ensuring prompt response to e-mail enquiries/rate requests. Completing status updates on computer system in a timely manner. Ensuring superior customer service levels. Booking freight. Meeting shipping and accounting deadlines. Processing purchase orders and invoices. Working with Quality and Resourcing manager to settle claims and resolve complaints. Skills, Knowledge & Experience: Excellent customer focus. Highly organised with good attention to detail. Ability to prioritise and manage a large number of job files efficiently and work in a highly pressurised environment. Sales experience. Closing skills. Negotiation skills. Good computer skills (e.g., Word/Outlook). Experience in the industry is useful. Good knowledge of geographical regions. Extra Info: If you feel you have the skills and experience required, please click
'apply'
now - we'd love to hear from you! Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
#J-18808-Ljbffr
