Main purpose of the job The overall purpose of the post is to be responsible for the management and administration of taught programmes, including the provision of support to academic/teaching staff and students throughout the entire student life cycle. Management of the team will involve setting objectives, giving feedback and appraisals, planning work and managing performance.
Covering designated courses/programmes, the post holder will ensure that effective practices are adopted for dealing with all aspects including marketing, enquiries, applications, procedural adherence, examinations, progression, graduation and alumni services.
Duties and responsibilities To take overall responsibility for the administration of teaching courses/programmes of the designated area, strategically managing these courses/programmes to improve their administration, teaching quality, policies, protocols and processes.
The ideal candidate would: Be educated to degree level or equivalent or possess relevant Management qualifications or equivalent experience such as writing strategic operational reports and project management. Have knowledge of relevant data protection requirements. Hold formal qualifications in word processing/IT. Have experience in administrative work in a busy office environment. Have experience in administration in higher/further education or a teaching and learning environment. Have experience in course/programme administration including dealing with student/customer enquiries. Be familiar with student registration or other similar online systems. Have experience servicing committees and exam boards. Have experience of working within university regulations and procedures.
If you feel you have the right skills and attributes, please apply.
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