Field Services Engineer

Our Company: Clarke Energy is an award-winning, multinational specialist in the engineering, installation, and maintenance of sustainable energy solutions for both front and behind-meter applications. Renowned for our high-quality schemes, we are committed to supporting the global net-zero transition. Our culture is founded on integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO’s hydrogen-ready reciprocating engines across 29 territories, we offer unparalleled expertise and support. Our comprehensive solutions are strengthened by in-house design engineering, EPC (Engineering, Procurement, and Construction) project management, and market-leading 24/7 after-sales support, ensuring the reliability and efficiency of our projects. About the role: As a Service Department, the main function is to maintain and support gas powered generation plants, whether that is Power Generation only, Combined Heat & Power or Tri-generation. We have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. The Benefits: Competitive salary + Overtime + call out payment + daily allowance Paid door to door 25 days holidays Enhanced holiday entitlement based on length of service Holiday buy and sell scheme Company pension scheme Health care cash plan Life Assurance Employee Assistance programme Hybrid working Reward and Recognition Development and investment in our employees Company Van fitted with racking and specialist tooling Personal use of van In house certified training department Role & Responsibilities: Ensure maximum availability of gas engines and related plant through maintenance, trouble-shooting and fault rectification. Deliver an efficient and cost-effective service to customers, ensuring: Maximum availability of gas engines and related balance of plant is achieved through fast response trouble shooting and fault rectification. Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine unavailability. Out of hours callouts are responded to in a timely manner. Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures. Parts are selected, ordered and used correctly, with any unnecessary parts returned to store to minimize wastage. Van stock is maintained in good condition, accurately booking parts out as they are used and reporting actual shortfalls to the Area Service Manager. Ensure that liaison and communication with Area Service Manager, customers, and subcontractors on site is maintained at all times. Document all site visits and complete service reports in accordance with agreed quality standards and timescales. Protect and develop the industry standing of Clarke Energy by: Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude. Maintaining a high level of site housekeeping and presentation. Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness. Maintaining tools in a good and safe working order and calibrated as required. Support the Area Service Manager by supervising and training Apprentices and new employees as required. Follow and adhere to Health, Safety, and Environmental standards and regulations at all times. About you: Technical/Professional Knowledge and Skills: High level of engineering skill and knowledge. Understanding of Clarke Energy products and markets. Gas safe registered. IT skills. Basic coaching skills. Essential: High level of engineering skill with a minimum of 5 years service engineering experience. Electrical and mechanical engineering knowledge. Willing to travel extensively and work alone. Willing to work long and unsociable hours, and work away from home when required. NVQ Level 3 or City & Guilds Electrical or Mechanical qualification. Apprentice served engineer. Gas safe registered. Reasonable level of IT skills. Desirable: Gas engine knowledge and experience. This is a full-time permanent position, based in our Anglia Region. The ideal candidate would be based in any of the following areas: East side of Ipswich, Thetford, Stevenage or the surrounding areas. The working hours are Monday to Friday 40 hours with paid overtime and additional payments for call out. If you are looking for a career with a growing and exciting company that truly believes its people are at the heart of its success, Clarke Energy is the place for you. With opportunities spanning 27 different locations across the world, the possibilities are endless. People truly are our power, and we foster a positive working environment in which everyone is encouraged to thrive. As we continue to grow, so do our opportunities. We are always looking to add to our teams and continue to build our Clarke Energy family. What are you waiting for? Job Types: Full-time, Permanent Additional pay: Yearly bonus Benefits: Company pension Work Location: In person

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