Food and Beverage Supervisor
to join us! At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Job purpose: To serve all food and beverage as required by hotel standards. Responsible for managing shifts and delivering an exceptional guest experience. Assist with maintaining all levels of courtesy, service and cleanliness of the outlets. About The Role Main duties and responsibilities: To ensure exemplary hospitality to the guest and staff at all times Ensure orders of food and beverage are served promptly in accordance with hotel standards To help ensure all stock levels for food and beverage are held at the required level and that adequate mis-en-place is available for each shift in the outlet To ensure liquor control is strictly maintained at all times and all ullage, transfers and requisitions are correctly completed as per hotel standards, ensuring minimal wastage within the food and beverage areas To ensure that the team takes every opportunity to pro-actively act upon up selling To be fully conversant with systems and supervise the collection of all monies and ensure that all guest bills are posted correctly To help ensure that the team work to an agreed rigid cleaning procedure in outlet Act upon opportunities in and outside of your department taking ownership to remedy guests and colleagues needs In the absence of your manager to take responsibility to ensure that the department is run to the required company standards To ensure the outlet adheres to the correct opening times and that procedures are followed To report all maintenance faults to the Maintenance Department and follow the remedy through. To report any loss or severe damage to management To be responsible for cashing up and closing the outlet To attend and contribute to all daily/weekly team meetings in the absence of the Managers. To hold daily briefings with the department prior to the shift commencing To assist with completing on the job training as and when required with members of the team To develop and maintain good working relationships with all departments in the hotel To attend all relevant training as and when required To ensure that all standards relating to security are maintained with emphasis on the following: Liquor Stocks Hotel Equipment Bar Keys Bar Floats Bar Glasses To have a thorough knowledge of and adherence to the law regarding the following company regulations: Licensing Laws Health and Safety Regulations Food Handling & Hygiene Laws Fire Regulations and Procedures First Aid Procedures Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display To be a good example of the company dress code and grooming/appearance standards – ensuring that your team fully comply with these To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager Required Criteria Right to work in the UK Restaurant supervisor experience Bar supervisor experience High volume Food and Beverage venue experience Desired Criteria Hospitality experience 4 or 5 star hotel experience Skills Needed Payroll, Bar Service, Cocktail Skills, Food Service Skills, Exceptional Customer Service Skills, Supervisory Skills About The Company Why Titanic Hotel Belfast? Historic Charm, Modern Elegance:
Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday. Commitment to Employee Growth:
We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry. Inclusive Culture:
Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued. Exceptional Benefits:
Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing. Passion for Service:
Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe. Sustainability Focus:
Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment. Company Culture Your Role in Our Story As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail. Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it's a place where you can be part of something truly monumental. Ready to Set Sail? We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination. Join the Legacy of Excellence at Titanic Hotel Belfast Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter. Company Benefits Embrace the chance to be a part of a team where learning is as natural as breathing, and where your career trajectory is limited only by your own ambition. This isn't just a great place to work—it's a springboard for your future, a community that supports your dreams, and a foundation that builds your capabilities. Salary Not disclosed
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