The Practice is moving towards becoming a paper-light environment. The main responsibilities of the post-holder will be to audio type medical correspondence and complete related tasks, and to summarise and Read Code relevant information from patients’ clinical records, hospital correspondence, and other sources into the Practice computer system, working strictly in accordance with the Practice protocols.
The holder will also be required to cover/support the other team members which include a reports officer, notes/links officer, coding officer, and scanning officer.
Working Pattern
Monday to Thursday 09.00 to 17.00
Friday 09.00 to 16.30
Main Duties/Key Tasks:
Extraction of necessary data from clinical correspondence and input into Electronic Patient Record by accurate Read Coding.
Reviewing medical records and producing an accurate summary of the patient’s medical history.
Typing dictated correspondence, completing related tasks, and liaising with the clinicians from both surgery and other care providers.
Auditing data collection standards in the Practice.
Filing and retrieving paperwork.
Pro-actively initiate data quality improvement projects.
Ensure security of data at all times.
Liaison with GP with responsibility for QoF.
Undertake any other task that may reasonably be requested.
Competencies
Sound knowledge of Windows and MS Office.
Awareness of data security requirements.
IT literate with good word processing skills.
Good verbal and written communication skills.
Problem-solving skills.
Flexible approach, team player, good sense of humour.
Confidentiality:
In the course of seeking treatment, patients entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers, Practice staff, and other healthcare workers. All such information is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others’ health, safety, and security as defined in the Practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues.
Behaving in a manner which is welcoming to individuals, is non-judgmental, and respects their circumstances, feelings, priorities, and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
Work effectively with individuals in other agencies to meet patients' needs.
Effectively manage own time, workload, and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize people’s needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply Practice policies, standards, and guidance.
Discuss with other members of the team how the policies, standards, and guidelines will affect own work.
Participate in audit where appropriate.
Job Types: Full-time, Temporary
Contract length: 9-12 months
Pay: £11.80 per hour
Expected hours: 37 per week
Schedule:
Monday to Friday
Ability to commute/relocate:
Rushden NN10 0GP: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 31/01/2025
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