Are you as passionate as we are about how we use Quality and Performance to learn, improve and assure our adult social care services?
You'll be working in the Quality and Performance team. Our main priority is to help operational and senior managers to make best use of our intelligence from data, quality of practice audits, feedback and consultation so that we can identify good practice and areas of improvement that make a real difference to the people we support.
Main Responsibilities
This is an exciting and varied role. You'll join a small team of Performance Officers who work across Adult Social Care & Safeguarding and also support colleagues in Commissioning and Public Health. The main focus of the role is about using our data to understand and improve the quality of our services; so you'll be involved in the following areas of work: Developing self-service dashboards using Power BI. Running performance clinics with service leads to celebrate or challenge performance and identify improvement actions. Writing deep dive analysis reports. Completing national and regional data returns. Working collaboratively with the wider team to make full use of customer feedback and quality audits. Supporting our continuous learning to improve performance. The Ideal Candidate
What you'll bring to the role: Curiosity - you'll be able to ask questions to help us understand areas of strength or development. Ability to analyse and turn information from a range of sources (both quantitative and qualitative) into insightful reports that help us to improve outcomes. Communication skills and the ability to build relationships with people across internal and external teams. Experience of analytics software, such as Power BI or Excel. The ability to constructively challenge managers using data and intelligence. Commitment to working collaboratively with colleagues across the County Council and Midlands Partnership University NHS Foundation Trust. You don't need prior experience of Adult Social Care - we'll help you to learn the subject area. Shortlisting will take place on 12 February 2025 and interviews will be held on Friday 21 February 2025. We're happy to talk flexible working and we'll consider applications on a full or part-time basis. For internal candidates, we'll also consider secondment with prior approval of your manager. About Staffordshire County Council
We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire. As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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This is an exciting and varied role. You'll join a small team of Performance Officers who work across Adult Social Care & Safeguarding and also support colleagues in Commissioning and Public Health. The main focus of the role is about using our data to understand and improve the quality of our services; so you'll be involved in the following areas of work: Developing self-service dashboards using Power BI. Running performance clinics with service leads to celebrate or challenge performance and identify improvement actions. Writing deep dive analysis reports. Completing national and regional data returns. Working collaboratively with the wider team to make full use of customer feedback and quality audits. Supporting our continuous learning to improve performance. The Ideal Candidate
What you'll bring to the role: Curiosity - you'll be able to ask questions to help us understand areas of strength or development. Ability to analyse and turn information from a range of sources (both quantitative and qualitative) into insightful reports that help us to improve outcomes. Communication skills and the ability to build relationships with people across internal and external teams. Experience of analytics software, such as Power BI or Excel. The ability to constructively challenge managers using data and intelligence. Commitment to working collaboratively with colleagues across the County Council and Midlands Partnership University NHS Foundation Trust. You don't need prior experience of Adult Social Care - we'll help you to learn the subject area. Shortlisting will take place on 12 February 2025 and interviews will be held on Friday 21 February 2025. We're happy to talk flexible working and we'll consider applications on a full or part-time basis. For internal candidates, we'll also consider secondment with prior approval of your manager. About Staffordshire County Council
We are no ordinary county council: Our Values: The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively. Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead - that goes for your career too. Our benefits: We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire. As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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