Salary - £
10,982.40
per annum, depending on age and experience Do you want to work for one of the UK’s leading housing and care service providers? Are you somebody who is open to new opportunities, works to achieve high standards, and is customer-focused? If so, we have an exciting opportunity for a Business Support Apprentice to join our company. About the role An enthusiastic apprentice who will work under the direction, guidance, and supervision of an experienced mentor to support the delivery of excellent refurbishment, repairs, and maintenance service, whilst working to achieve a number of skills and qualifications. The employee will be based out of our Coatbridge office. The primary responsibility will be taking customer calls. This is done individually, but there is a team around for support and advice throughout the working day. Accountabilities: Receiving inbound calls from customers/service users Sending and responding to email communication Logging and investigating repairs Completing assignments – apprenticeship (2 hours a day provided towards working on assignments) These assignments will be customer service-based and will often relate to the work they are currently doing within their job role Working Hours: Monday to Friday – 37.5 Hours Per Week Role Criteria: Functional skills in both Math’s and English The ability to learn and develop a thorough knowledge of the skills, technology, and safety procedures required to carry out the full range of tasks The ability to understand and interpret work instructions Be able to establish and maintain good customer/client relationships All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. Benefits we can offer you: 25 days annual leave Cycle to work scheme Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset Eye Test Vouchers Employee Assistance Programme Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor, etc. Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays; the list is endless Be part of a friendly and dedicated team Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Use and access to the latest technology Apply below or to discuss your application further; contact Megan Williams at megan.williams@mearsgroup.co.uk Mears Group recognises our people as our greatest asset; we Hire Individuality, recognising and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup. All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment. About the company
Mears Group plc is a housing and social care provider.
#J-18808-Ljbffr
10,982.40
per annum, depending on age and experience Do you want to work for one of the UK’s leading housing and care service providers? Are you somebody who is open to new opportunities, works to achieve high standards, and is customer-focused? If so, we have an exciting opportunity for a Business Support Apprentice to join our company. About the role An enthusiastic apprentice who will work under the direction, guidance, and supervision of an experienced mentor to support the delivery of excellent refurbishment, repairs, and maintenance service, whilst working to achieve a number of skills and qualifications. The employee will be based out of our Coatbridge office. The primary responsibility will be taking customer calls. This is done individually, but there is a team around for support and advice throughout the working day. Accountabilities: Receiving inbound calls from customers/service users Sending and responding to email communication Logging and investigating repairs Completing assignments – apprenticeship (2 hours a day provided towards working on assignments) These assignments will be customer service-based and will often relate to the work they are currently doing within their job role Working Hours: Monday to Friday – 37.5 Hours Per Week Role Criteria: Functional skills in both Math’s and English The ability to learn and develop a thorough knowledge of the skills, technology, and safety procedures required to carry out the full range of tasks The ability to understand and interpret work instructions Be able to establish and maintain good customer/client relationships All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. Benefits we can offer you: 25 days annual leave Cycle to work scheme Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group shares at a price that is fixed and discounted at the outset Eye Test Vouchers Employee Assistance Programme Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor, etc. Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays; the list is endless Be part of a friendly and dedicated team Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment Use and access to the latest technology Apply below or to discuss your application further; contact Megan Williams at megan.williams@mearsgroup.co.uk Mears Group recognises our people as our greatest asset; we Hire Individuality, recognising and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup. All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment. About the company
Mears Group plc is a housing and social care provider.
#J-18808-Ljbffr
