Delivery Manager
Belfast, Birmingham, Edinburgh, Glasgow, London, Leeds or Manchester (3 days per week in the office)
Salary range starting at £50,000 a year
Role Overview
Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our MLS team.
As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in ensuring that we are delivering a world class legal service to our practice groups and external clients. The role will support our engagement strategies with both sectors and groups and focus on the pastoral care and development of our legal delivery teams and their capabilities. The successful candidate will: Line manage a team of paralegals focused on delivery of work to both lawyers and external clients. This will include day to day supervision, training & development, and management of direct reports. Supervise the delivery of legal services to end users. Service delivery management support on engagements as required. This includes resource planning, quality assurance, output/efficiency reviews and progress reporting. Continually develop delivery models to ensure best in class service. Develop effective working relationships across relevant practice groups and sectors. Work with Resource Management to effectively manage the allocation of work, and monitor/manage capacity and workload levels.
Candidate Overview
We are looking for candidates who ideally hold the following skills and experience: Alternative legal services experience. Demonstrable experience of managing a high performing team of legal professionals. Experience in managing the delivery of legal services in a high volume, multi-location environment. Experience of influencing stakeholders in a large commercial law firm to promote the benefits of utilising alternative service delivery models. Significant experience of working with performance metrics to ensure best in class service delivery.
What can we offer you? Tailored career development and support within our award-winning team. Agile working (the opportunity to work from home, subject to diary commitments). Carers' leave (up to five paid days' leave towards caring responsibilities). 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days. Contributory pension of up to 5%. Private healthcare policy. Death in service cover (4 x base salary). Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Cycle to work scheme.
What happens next?
Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.
We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. #J-18808-Ljbffr
Belfast, Birmingham, Edinburgh, Glasgow, London, Leeds or Manchester (3 days per week in the office)
Salary range starting at £50,000 a year
Role Overview
Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates Flexible Services, Consulting and Technology, Legal Project Management and Managed Legal Services (MLS). This role sits within our MLS team.
As the Vario team grows, we are recruiting a Delivery Manager to support our MLS Delivery teams in ensuring that we are delivering a world class legal service to our practice groups and external clients. The role will support our engagement strategies with both sectors and groups and focus on the pastoral care and development of our legal delivery teams and their capabilities. The successful candidate will: Line manage a team of paralegals focused on delivery of work to both lawyers and external clients. This will include day to day supervision, training & development, and management of direct reports. Supervise the delivery of legal services to end users. Service delivery management support on engagements as required. This includes resource planning, quality assurance, output/efficiency reviews and progress reporting. Continually develop delivery models to ensure best in class service. Develop effective working relationships across relevant practice groups and sectors. Work with Resource Management to effectively manage the allocation of work, and monitor/manage capacity and workload levels.
Candidate Overview
We are looking for candidates who ideally hold the following skills and experience: Alternative legal services experience. Demonstrable experience of managing a high performing team of legal professionals. Experience in managing the delivery of legal services in a high volume, multi-location environment. Experience of influencing stakeholders in a large commercial law firm to promote the benefits of utilising alternative service delivery models. Significant experience of working with performance metrics to ensure best in class service delivery.
What can we offer you? Tailored career development and support within our award-winning team. Agile working (the opportunity to work from home, subject to diary commitments). Carers' leave (up to five paid days' leave towards caring responsibilities). 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days. Contributory pension of up to 5%. Private healthcare policy. Death in service cover (4 x base salary). Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Cycle to work scheme.
What happens next?
Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.
We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. #J-18808-Ljbffr
