Administrator – Sycamore Motor Group, Bodyshop, Peterborough

Bodyshop Administrator – Sycamore BMW, Peterborough Who we are: Working in Sycamore BMW is an altogether different experience to any other career you might have known – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds. What we are looking for: We are recruiting for a full-time Bodyshop Administrator at our prestige repair facility in Glinton. We offer fantastic working conditions and hold manufacturer approvals for some leading brands including BMW Group and Volkswagen Group. The ideal candidate will be organised, proactive, able to work under pressure, have good admin skills, be a good communicator and be able to consistently deliver exceptional customer service. Previous Bodyshop experience would be preferred, but it is not essential. The Bodyshop Administrators tasks will include the following. Meeting and greeting customers. Checking in customers and their vehicles. Completing pre-repair check-in sheets with customers. Checking courtesy cars in and out. Incoming phone calls. Outgoing phone calls including regular customer repair updates. Processing work instructions from work providers. Booking in customers and setting up job packs. Invoicing and debt chasing. Liaison with internal and external customers and suppliers. Liaison with Sales Department and administration of internal sales prep work. Management of CSI and Repair Guarantees in line with brand requirements. Other requirements A full driving licence is essential The successful candidate will be professional, hardworking, able to use their own initiative, work alone and as part of a team, be highly organized and able to consistently deliver fantastic customer service. Work Schedule:

Monday to Friday, 08:30 to 17:30 Salary:

£24,000 plus commission Benefits 25 days holiday, rising to 28 after three years’ service. Company discounts across all groups Training and development opportunities On site parking

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