As a Technology Analyst, you’ll be collaborating with talented colleagues across disciplines, tackle complex challenges with creativity and systems-thinking, and play a key role in delivering solutions that drive real value for our customers and stakeholders. You’ll also be: Collaborating with teams across Product, Engineering, Risk, Security, and Operations to break down business needs into clear technical requirements, creating actionable tasks and prioritising solutions to deliver maximum impact Diving into platform issues to uncover root causes, propose improvements, and enhance scalability and customer experience Conducting research on competitors, market trends, and emerging technologies to shape strategy and guide decision-making Developing scalable strategies for managing technology risks, governing AI, and ensuring compliance with regulatory developments Contributing to the Architecture function by developing standards, patterns, and best practices The skills you'll need
You’ll need professional experience in technology, financial services, or other highly regulated industries as well as strong analytical skills to translate business requirements into technical specifications, with proficiency in creating or interpreting designs and requirements using standards like BPMN or UML You’ll also need: Experience documenting workflows, system processes, and collaborating closely with product and engineering teams Exceptional communication skills, with the ability to present complex ideas clearly and effectively Confidence in your ideas, a problem-solving mindset, and a flexible, innovative approach Experience in areas such as software-as-a-service, embedded finance, banking-as-a-service, cloud-native technologies, microservices, or software architecture Hands on experience with programming and tools like Git, including familiarity with UML-as-code and GitOps workflows Relevant certifications in development, testing, software analysis/design (e.g., BCS), agile (e.g., SAFe), or technology (e.g., AWS or cloud-related)
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We believe in taking responsibility, and that we all have a part to play in creating the world we want. That’s why we’re empowering our 14 million personal, small business and SME customers in England and Wales, making it easier to control their money when and how they want to. From our branch network to our 24 hour contact centres, and from customer AI to our multi award winning app, we’re making banking simple and secure. And we’re making the most of our data, using what we know to be proactive and help our customers through the moments that shape their lives. We’re supporting the UK economy by lending more to British businesses than any other bank. And through our Entrepreneur Accelerator hubs around the country, we’re standing behind the drivers of tomorrow’s growth. Our culture is defined by opportunity and inclusion. We want all our people to be able to be their full selves at work, and to take control of their career destiny. So we’re providing great training, making it easy to learn, develop and progress, whatever your background. If you’re engaged, proactive, and customer led, there’s a place for you with us.
