Oversee day-to-day operations of the office, ensuring smooth and efficient functioning of all administrative tasks. Staff Management:
Supervise office support staff, provide guidance, and ensure that all office duties are executed accurately and on time. Communication:
Serve as the primary point of contact for internal and external communication, including answering phones, responding to emails, and liaising with clients, suppliers, and other departments. Document Management:
Organize and maintain filing systems, both physical and digital, ensuring that important documents are accessible and up to date. Customer Service Support:
Provide assistance to the sales and customer service teams, handling customer inquiries and ensuring a high level of service. PERSON SPECIFICATION : You
MUST
have a current & proven track record of success in an office-based management role. It is
PREFERABLE
that you have previous experience of working in the packaging sector. Individual requirements must include: Proven experience as an Office Manager or similar role in a relevant industry. Strong leadership skills with the ability to motivate a team towards achieving goals. Excellent communication, negotiation, and interpersonal skills. Proficient in using CRM software and Microsoft Office Suite. Ability to analyse data, identify trends, and make informed decisions. A results-oriented mindset with a focus on customer satisfaction. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group
Privacy Notice.
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