Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
Our recruitment process:
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.
Following your application being reviewed, you can expect the below:
Stage 1 - Role related pre-screen call with recruiter
Stage 2 - Interviews with relevant stakeholders.
Closing date:
Thursday 13th February, 9am. Hybrid working:
All colleagues at Starling work a minimum of 10 days a month in any of our Starling offices (Cardiff, Manchester, Southampton & London). About the role: By working alongside Fraud Investigators, Data Scientists, Product Managers and the Engineering team, you’ll be expected to think strategically and critically, designing efficient solutions/strategies that meet industry best practices as a minimum. Take a high degree of responsibility over the detection and prevention of fraud, with a specific focus towards Starling’s Application Fraud controls. Responsibilities: Play a key role in proactively developing and deploying robust application fraud strategies. Be a Subject Matter Expert of Cifas & SIRA systems, particularly around strategic rule design, stop files and high risk lists. Assist with the ongoing focus on the identification of active and potential threats in order to diminish risk and reduce costs associated with fraud losses, investigations and customer remediation. Continuously assess the effectiveness of the bank's fraud controls to ensure our approach is appropriate in meeting our regulatory and commercial objectives. Work with dedicated Engineers and Data experts to dynamically install fraud controls efficiently. Conduct analysis of changes and anomalies in customer behaviour, application numbers and suspicious patterns of behaviour. Attend external schemes and industry-related meetings, roundtables and working groups and maintain an awareness of forthcoming legislative & regulatory changes. Work with the wider bank to raise awareness and understanding of Application Fraud issues/risks affecting the bank and ensure that the operational and service teams are well informed and aware of all new/emerging trends. Close coordination and cooperation with Fraud Risk, Fraud Operations, Product and L&D in relation to new industry initiatives and adherence to industry guidelines. Work with Fraud Operations, Onboarding, Compliance and the Engineering teams on the design of Application Fraud rules and controls. Production and maintenance of MI highlighting key trends and performance to Risk and Executive committees. Conduct and assist with regular analysis of existing and new products/services to identify areas or methods where the bank could be exposed to new Application Fraud risks and suggest improvements/optimisations early on in the scope/design phase. Minimum Requirements: 3+ years of experience working in an Application Fraud Strategy role. Expert knowledge of Cifas and SIRA from a functional, analytical and rule base deployment perspective is essential. Excellent communication skills (written and verbal). Good understanding of the use of bureau data and tools. Skilled in data analysis, able to understand trends and come up with proposed solutions to mitigate fraud risk. Good awareness of Application Fraud typologies. Strong knowledge of new and existing regulations concerning Fraud. Benefits: 25 days holiday (plus take your public holiday allowance whenever works best for you). An extra day’s holiday for your birthday. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. 16 hours paid volunteering time a year. Salary sacrifice, company enhanced pension scheme. Life insurance at 4x your salary & group income protection. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. Generous family-friendly policies. Incentives refer a friend scheme. Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing. About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.
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Thursday 13th February, 9am. Hybrid working:
All colleagues at Starling work a minimum of 10 days a month in any of our Starling offices (Cardiff, Manchester, Southampton & London). About the role: By working alongside Fraud Investigators, Data Scientists, Product Managers and the Engineering team, you’ll be expected to think strategically and critically, designing efficient solutions/strategies that meet industry best practices as a minimum. Take a high degree of responsibility over the detection and prevention of fraud, with a specific focus towards Starling’s Application Fraud controls. Responsibilities: Play a key role in proactively developing and deploying robust application fraud strategies. Be a Subject Matter Expert of Cifas & SIRA systems, particularly around strategic rule design, stop files and high risk lists. Assist with the ongoing focus on the identification of active and potential threats in order to diminish risk and reduce costs associated with fraud losses, investigations and customer remediation. Continuously assess the effectiveness of the bank's fraud controls to ensure our approach is appropriate in meeting our regulatory and commercial objectives. Work with dedicated Engineers and Data experts to dynamically install fraud controls efficiently. Conduct analysis of changes and anomalies in customer behaviour, application numbers and suspicious patterns of behaviour. Attend external schemes and industry-related meetings, roundtables and working groups and maintain an awareness of forthcoming legislative & regulatory changes. Work with the wider bank to raise awareness and understanding of Application Fraud issues/risks affecting the bank and ensure that the operational and service teams are well informed and aware of all new/emerging trends. Close coordination and cooperation with Fraud Risk, Fraud Operations, Product and L&D in relation to new industry initiatives and adherence to industry guidelines. Work with Fraud Operations, Onboarding, Compliance and the Engineering teams on the design of Application Fraud rules and controls. Production and maintenance of MI highlighting key trends and performance to Risk and Executive committees. Conduct and assist with regular analysis of existing and new products/services to identify areas or methods where the bank could be exposed to new Application Fraud risks and suggest improvements/optimisations early on in the scope/design phase. Minimum Requirements: 3+ years of experience working in an Application Fraud Strategy role. Expert knowledge of Cifas and SIRA from a functional, analytical and rule base deployment perspective is essential. Excellent communication skills (written and verbal). Good understanding of the use of bureau data and tools. Skilled in data analysis, able to understand trends and come up with proposed solutions to mitigate fraud risk. Good awareness of Application Fraud typologies. Strong knowledge of new and existing regulations concerning Fraud. Benefits: 25 days holiday (plus take your public holiday allowance whenever works best for you). An extra day’s holiday for your birthday. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off. 16 hours paid volunteering time a year. Salary sacrifice, company enhanced pension scheme. Life insurance at 4x your salary & group income protection. Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. Generous family-friendly policies. Incentives refer a friend scheme. Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks. Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing. About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.
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