Spa Elite has been supporting candidates and clients across the UK and Worldwide for over 18 years. We are an innovative, multi-award-winning recruitment agency that leads the market, specialising in providing temporary therapists to the UK spa, aesthetics, and wellness industries. We collaborate with some of the most outstanding spas, luxury hotels, wellness retreats and Aesthetic clinics across the UK.
We are looking for a proactive and detail-oriented individual to join our team as a Recruiter and Booking Coordinator. In this crucial role, you will be responsible for conducting interviews, assessing candidate suitability for temp assignments, and efficiently coordinating temp shift bookings to ensure seamless staffing solutions for our valued clients.
What we are looking for…
Previous interviewing experience is highly desirable.
Working knowledge of the Spa, Aesthetics and Wellness industry is highly desirable.
A passion for sales is essential.
You should be driven and motivated to achieve both individual and team targets.
A strong desire to succeed is a must.
Experience in a current or previous recruitment role is beneficial but not essential.
Excellent PC and typing skills are required, along with confidence in using Word, Excel, and CRM systems, as well as mobile apps. This is crucial due to the fast-paced nature of the role.
The ability to work efficiently under pressure while managing multiple priorities in a fast-paced, deadline-driven environment is essential.
Self-motivated in a home working environment.
You must be able to travel when required for training and team gatherings so being able to drive and have access to a car is essential.
Full Time role - Working Hours/Days: 8.30 am – 5.00 pm – Monday to Friday.
PLEASE NOTE: We advise you to check your distance to the Worcestershire area, as you will be required to attend one week’s training and quarterly team meetings, during which you will need to stay overnight if you do not live locally. Accommodation will be provided.
Tasks
This is a key role in our Spa Elite Temporary Agency Worker Division with the key activities based around interviewing, onboarding, and managing our temporary spa and beauty therapists whilst supporting our vast array of clients across the UK. Spa Elite has revolutionised the industry and how our clients book agency therapists and is the only agency in the UK to exclusively provide our clients with their own temp booking app and portal, allowing them to manage their own bookings and send shift dates out to our therapists in real-time via our exclusive Spa Elite app. Requirements
Key qualities we are looking for: Excellent organisation and communication skills, both written and verbal are essential. Outstanding customer service skills. Be able to act quickly and decisively. Have a positive attitude. Attention to detail is vital. Excellent phone manner and telephone skills to deal with a broad range of enquiries from candidates and clients. Must be confident to deal with last-minute challenges or urgent situations that require a quick resolution. Knowledge of the Spa, Aesthetic and Wellness industry would be an advantage. Key Responsibilities: Conduct comprehensive and engaging interviews with candidates applying for temporary therapist positions within the spa and leisure sector. Evaluate candidates' qualifications, skills, experience, and personal attributes to assess their suitability for various client assignments. Onboarding therapists onto our Exclusive Temp Booking App. Act as the primary point of contact between candidates and clients, providing regular updates on shift assignments and addressing any inquiries or concerns. Build strong relationships with candidates, ensuring a thorough understanding of their strengths, preferences and availability. Maintain accurate and up-to-date candidate records, ensuring all necessary information is correctly recorded in our internal database. Collaborate closely with clients to comprehend their staffing needs, shift requirements and preferences. Match suitable candidates to available shifts based on their skills, qualifications, and client specifications. Managing all necessary documentation and communication promptly and efficiently. Deliver exceptional customer service to candidates and clients, maintaining a professional and positive approach in all interactions. Posting temp job alerts via LinkedIn and managing replies from our social channels. Benefits
The package on offer and additional details: Competitive Basic Salary - £25,000 - OTE: £36,000 Performance related - Monthly performance bonus. Performance related - Monthly team bonus. Performance related - Quarterly team bonus. Additional Earning Potential - Post a Job Advertising Packages - 25% Commission per package sold. Private Health Care - After successfully completing probation. Company Pension Scheme. 28 days annual leave (20 days plus Bank Holidays). Celebrate your Birthday with an additional day off. Home-based working with remote management and support. You will also be required to travel to the Worcestershire area for training and team meetings as and when required. Team get-togethers are arranged throughout the year. Full Time - 8.30 am - 5.00 pm - Monday to Friday. **APPLY TODAY** | Please submit your CV through this advertisement. Note: We can only consider applicants who have the legal right to live and work in the UK. Rest assured, your application will be handled with complete confidentiality.
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This is a key role in our Spa Elite Temporary Agency Worker Division with the key activities based around interviewing, onboarding, and managing our temporary spa and beauty therapists whilst supporting our vast array of clients across the UK. Spa Elite has revolutionised the industry and how our clients book agency therapists and is the only agency in the UK to exclusively provide our clients with their own temp booking app and portal, allowing them to manage their own bookings and send shift dates out to our therapists in real-time via our exclusive Spa Elite app. Requirements
Key qualities we are looking for: Excellent organisation and communication skills, both written and verbal are essential. Outstanding customer service skills. Be able to act quickly and decisively. Have a positive attitude. Attention to detail is vital. Excellent phone manner and telephone skills to deal with a broad range of enquiries from candidates and clients. Must be confident to deal with last-minute challenges or urgent situations that require a quick resolution. Knowledge of the Spa, Aesthetic and Wellness industry would be an advantage. Key Responsibilities: Conduct comprehensive and engaging interviews with candidates applying for temporary therapist positions within the spa and leisure sector. Evaluate candidates' qualifications, skills, experience, and personal attributes to assess their suitability for various client assignments. Onboarding therapists onto our Exclusive Temp Booking App. Act as the primary point of contact between candidates and clients, providing regular updates on shift assignments and addressing any inquiries or concerns. Build strong relationships with candidates, ensuring a thorough understanding of their strengths, preferences and availability. Maintain accurate and up-to-date candidate records, ensuring all necessary information is correctly recorded in our internal database. Collaborate closely with clients to comprehend their staffing needs, shift requirements and preferences. Match suitable candidates to available shifts based on their skills, qualifications, and client specifications. Managing all necessary documentation and communication promptly and efficiently. Deliver exceptional customer service to candidates and clients, maintaining a professional and positive approach in all interactions. Posting temp job alerts via LinkedIn and managing replies from our social channels. Benefits
The package on offer and additional details: Competitive Basic Salary - £25,000 - OTE: £36,000 Performance related - Monthly performance bonus. Performance related - Monthly team bonus. Performance related - Quarterly team bonus. Additional Earning Potential - Post a Job Advertising Packages - 25% Commission per package sold. Private Health Care - After successfully completing probation. Company Pension Scheme. 28 days annual leave (20 days plus Bank Holidays). Celebrate your Birthday with an additional day off. Home-based working with remote management and support. You will also be required to travel to the Worcestershire area for training and team meetings as and when required. Team get-togethers are arranged throughout the year. Full Time - 8.30 am - 5.00 pm - Monday to Friday. **APPLY TODAY** | Please submit your CV through this advertisement. Note: We can only consider applicants who have the legal right to live and work in the UK. Rest assured, your application will be handled with complete confidentiality.
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