About Numan
Founded in 2018, we’ve already grown to be a 200+ team distributed across the globe united by a singular mission: empowering people to take control of their health.
Numan is transforming health: we’ve built a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations. Giving people the tools they need to maximise life.
To deliver on our transformative mission, we are guided by our 5 company values:
Patients first.
Deliver sustainable results at speed.
Own the quality.
Succeed together.
Care deeply.
Backed by top-tier investors, Numan is already having a positive impact on hundreds of thousands of patients here in the UK, and we want you to help us deliver this mission!
The role
We are seeking an experienced QA Manager to oversee quality assurance processes for pharmaceutical distribution and pharmacy operations, ensuring regulatory compliance. The QA Manager will lead the development, implementation, and continuous improvement of quality management systems while collaborating with cross-functional teams to maintain high standards of quality and compliance. This role is based in our Cardiff registered wholesale warehouse, which supplies the pharmacy with medications and supplements for customer orders.
You’ll be:
Developing, implementing, and maintaining Quality Management Systems (QMS) to ensure compliance with regulatory standards. Leading management reviews, documenting meetings, tracking action items, and driving continuous improvement. Collaborating with the Responsible Person (RP), Superintendent Pharmacist, and Regulatory Manager to ensure compliance with MHRA, GPhC, and FBO regulations. Managing internal audits, reviewing findings, identifying gaps, and driving improvements. Preparing for external inspections and audits, ensuring compliance documentation is in place. Overseeing supplier approval and audit processes, ensuring GDP compliance. Maintaining Quality Technical Agreements and Service Level Agreements and managing annual supplier requalification for RP approval. Managing quality documentation, including SOPs, change controls, and batch records. Implementing and maintaining risk management protocols, including risk assessments, CAPAs, and deviation management. Designing and managing quality training programs and ensuring timely completion of training records. Supporting the RP in managing incidents, recalls, and customer complaints through timely investigations and corrective actions. Promoting a culture of continuous improvement by identifying process enhancements and implementing best practices in quality management. Conducting quality checks on incoming products, working with the Warehouse Manager to isolate non-compliant stock, and maintaining accurate documentation of QA activities. We’re looking for someone who has:
Extensive experience in quality assurance roles, ideally within healthcare or pharmaceutical environments. Proven ability to work collaboratively in a matrixed environment and implement streamlined quality processes. Prior knowledge of regulatory compliance and quality management systems, particularly within pharmaceutical distribution. It’s a bonus if you have:
A degree within a STEM field. Experience with MHRA, GPhC, and FBO regulations. Expertise in conducting audits and preparing for external inspections. Our benefits include... Share options. 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). Health insurance with
Vitality . Enhanced maternity and parental leave. Employee assistance programme (access to therapy, financial planning and discounts). Generous pension (includes both employee and employer contributions). Flexible working options, including a dog friendly office in Farringdon. Personal training and development budget via Learnerbly. Wellhub membership, giving you access to over 2,000 locations in the UK. Free office snacks including breakfast items, soft drinks, tea and coffee. Cycle to work scheme. Discount to Numan products for your friends and family. Paid volunteering days. An additional 2 weeks off once you reach your 5th anniversary with Numan. Diversity at Numan At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
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Developing, implementing, and maintaining Quality Management Systems (QMS) to ensure compliance with regulatory standards. Leading management reviews, documenting meetings, tracking action items, and driving continuous improvement. Collaborating with the Responsible Person (RP), Superintendent Pharmacist, and Regulatory Manager to ensure compliance with MHRA, GPhC, and FBO regulations. Managing internal audits, reviewing findings, identifying gaps, and driving improvements. Preparing for external inspections and audits, ensuring compliance documentation is in place. Overseeing supplier approval and audit processes, ensuring GDP compliance. Maintaining Quality Technical Agreements and Service Level Agreements and managing annual supplier requalification for RP approval. Managing quality documentation, including SOPs, change controls, and batch records. Implementing and maintaining risk management protocols, including risk assessments, CAPAs, and deviation management. Designing and managing quality training programs and ensuring timely completion of training records. Supporting the RP in managing incidents, recalls, and customer complaints through timely investigations and corrective actions. Promoting a culture of continuous improvement by identifying process enhancements and implementing best practices in quality management. Conducting quality checks on incoming products, working with the Warehouse Manager to isolate non-compliant stock, and maintaining accurate documentation of QA activities. We’re looking for someone who has:
Extensive experience in quality assurance roles, ideally within healthcare or pharmaceutical environments. Proven ability to work collaboratively in a matrixed environment and implement streamlined quality processes. Prior knowledge of regulatory compliance and quality management systems, particularly within pharmaceutical distribution. It’s a bonus if you have:
A degree within a STEM field. Experience with MHRA, GPhC, and FBO regulations. Expertise in conducting audits and preparing for external inspections. Our benefits include... Share options. 25 days holiday, plus bank holidays (increasing to 30 the longer you stay with Numan). Health insurance with
Vitality . Enhanced maternity and parental leave. Employee assistance programme (access to therapy, financial planning and discounts). Generous pension (includes both employee and employer contributions). Flexible working options, including a dog friendly office in Farringdon. Personal training and development budget via Learnerbly. Wellhub membership, giving you access to over 2,000 locations in the UK. Free office snacks including breakfast items, soft drinks, tea and coffee. Cycle to work scheme. Discount to Numan products for your friends and family. Paid volunteering days. An additional 2 weeks off once you reach your 5th anniversary with Numan. Diversity at Numan At Numan, people are at the heart of who we are. We recognise and value the unique perspectives and experiences that individuals from all backgrounds bring. We promote innovation and creativity, enabling us to tackle things from various viewpoints and are committed to equal opportunities and continuously strive to create a workplace where everyone feels respected, heard, and valued. Embracing diversity isn't just our goal; it's our strength, driving us towards a more inclusive future.
#J-18808-Ljbffr
