Security Escort Program Manager - Data Centre Communities
Job ID: 2877651 | Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Security Escort Program is the Global resource provider to Infrastructure, Operations and Services teams for our regions. The Program Manager portfolio is customer centric, supporting new and existing regions. The Escort Program is looking for a detail-oriented, experienced and professional Program Manager. You will support an internal service, providing construction and operations security escorts to ensure our work meets stringent government regulations for access and security. You will manage cleared security resources across a geographically dispersed and global program. You will work with multiple partners across a matrixed organization to understand their use of uncleared labor. You will help define the right cleared escorting support to meet their needs. You will work with escort vendors to procure and then manage a central pool of escorting resources, aligned to that demand, making sure each team has the resources they need, when they need them. You will oversee the training and performance of the security escorts. Key job responsibilities
Communications (Stakeholder, Customer, and Vendor) Resource vendor management Demand forecasting and utilization Escort clearance processing, training and delivery Resource prioritization and scheduling Escalation reporting and management Reporting (financial, business analytics and voice of the customer) in written format. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see
https://www.agsva.gov.au/applicants/eligibility-and-suitability ) A day in the life
Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors, personnel security partners to clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews. BASIC QUALIFICATIONS
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 4+ years of program or project management experience Understanding of physical security protocols PREFERRED QUALIFICATIONS
Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field 5+ years of program or project management experience Previous escort clearance experience and understanding of physical security protocols. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Job ID: 2877651 | Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Security Escort Program is the Global resource provider to Infrastructure, Operations and Services teams for our regions. The Program Manager portfolio is customer centric, supporting new and existing regions. The Escort Program is looking for a detail-oriented, experienced and professional Program Manager. You will support an internal service, providing construction and operations security escorts to ensure our work meets stringent government regulations for access and security. You will manage cleared security resources across a geographically dispersed and global program. You will work with multiple partners across a matrixed organization to understand their use of uncleared labor. You will help define the right cleared escorting support to meet their needs. You will work with escort vendors to procure and then manage a central pool of escorting resources, aligned to that demand, making sure each team has the resources they need, when they need them. You will oversee the training and performance of the security escorts. Key job responsibilities
Communications (Stakeholder, Customer, and Vendor) Resource vendor management Demand forecasting and utilization Escort clearance processing, training and delivery Resource prioritization and scheduling Escalation reporting and management Reporting (financial, business analytics and voice of the customer) in written format. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see
https://www.agsva.gov.au/applicants/eligibility-and-suitability ) A day in the life
Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors, personnel security partners to clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews. BASIC QUALIFICATIONS
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 4+ years of program or project management experience Understanding of physical security protocols PREFERRED QUALIFICATIONS
Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field 5+ years of program or project management experience Previous escort clearance experience and understanding of physical security protocols. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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