The On The Road (OTR) manager is a pivotal role which maximises OTR operations and DA experience.
Excellent at leveraging operational and stakeholder relationships, they are the custodian of DSP and DA experience at station level ensuring the highest standards around DA Engagement; creating a ‘win-win’ culture between Operations and the DSPs.
Key job responsibilities Working with OTR safety and site operations to deliver regional safety metrics. Lead OTR performance improvement across the region and provide RLT weekly visibility, including solutions. Deliver Regional WBR for on-road performance (DSP scorecard / Ops Scorecard) for the region. Leading improvement activities in key priority areas for the Region (e.g. DA ratios, rostering performance, nursery compliance, DNR). Create sustainable business practices that create a ‘win-win’ culture between Operations and the DSPs. Ensure a best in class DA experience at site level and coordinate DA engagement across the region. Be the voice of the DSP within the operational region. Working with site operations, ACES and CO to ensure routing efficiency and best practices are followed to improve CPP. Own, deliver and execute the regional resourcing plans (e.g. DA moves, % changes, capacity risk management). Execution of the DA Ramp up and down plan. Plan Regional network changes (PCD, mech changes, launches). Coordinate OTR ACES and OTR Safety projects across the region. Dotted-line leadership of the regional AMDO and SMDO Community. Partner with Senior Regional Manager as key stakeholder.
A day in the life The OTR manager defines the medium-term OTR strategy, leading and influencing both internal and external stakeholders. They take the lead for OTR capacity planning, OTR Ramp plans and work closely with UK capacity team, Business Coaches, OTR ACES, OTR Safety and Community teams to implement best practices. They work closely with site DSMs and Delivery Ops as a trusted OTR SME partner. They are required to work flexibly and travel between multiple sites weekly. The role is field-based aligned to up to 6 Last Mile Delivery Stations plus associated nodes which requires a significant level of travel. BASIC QUALIFICATIONS
Bachelor’s Degree or relevant industry experience. Strong interpersonal skills. Tenacity to develop ideas independently considering multiple stakeholders and requirements. Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMZL and DSP. Analytical with excellent problem-solving skills to improve current processes. Proficient in Excel. PREFERRED QUALIFICATIONS
Experience of Supplier or Commercial Account Management Strategy. Proven track record of delivering results in large, cross-functional initiatives. Understanding of continuous improvement techniques to drive change. Demonstrated ability to manage multiple complex projects and competing priorities simultaneously. Self-motivated and able to work in a self-directed environment. Ability to work with a team in a fast-paced environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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Key job responsibilities Working with OTR safety and site operations to deliver regional safety metrics. Lead OTR performance improvement across the region and provide RLT weekly visibility, including solutions. Deliver Regional WBR for on-road performance (DSP scorecard / Ops Scorecard) for the region. Leading improvement activities in key priority areas for the Region (e.g. DA ratios, rostering performance, nursery compliance, DNR). Create sustainable business practices that create a ‘win-win’ culture between Operations and the DSPs. Ensure a best in class DA experience at site level and coordinate DA engagement across the region. Be the voice of the DSP within the operational region. Working with site operations, ACES and CO to ensure routing efficiency and best practices are followed to improve CPP. Own, deliver and execute the regional resourcing plans (e.g. DA moves, % changes, capacity risk management). Execution of the DA Ramp up and down plan. Plan Regional network changes (PCD, mech changes, launches). Coordinate OTR ACES and OTR Safety projects across the region. Dotted-line leadership of the regional AMDO and SMDO Community. Partner with Senior Regional Manager as key stakeholder.
A day in the life The OTR manager defines the medium-term OTR strategy, leading and influencing both internal and external stakeholders. They take the lead for OTR capacity planning, OTR Ramp plans and work closely with UK capacity team, Business Coaches, OTR ACES, OTR Safety and Community teams to implement best practices. They work closely with site DSMs and Delivery Ops as a trusted OTR SME partner. They are required to work flexibly and travel between multiple sites weekly. The role is field-based aligned to up to 6 Last Mile Delivery Stations plus associated nodes which requires a significant level of travel. BASIC QUALIFICATIONS
Bachelor’s Degree or relevant industry experience. Strong interpersonal skills. Tenacity to develop ideas independently considering multiple stakeholders and requirements. Strong written and verbal communication skills to support influencing and presenting new ideas to multiple managerial levels within AMZL and DSP. Analytical with excellent problem-solving skills to improve current processes. Proficient in Excel. PREFERRED QUALIFICATIONS
Experience of Supplier or Commercial Account Management Strategy. Proven track record of delivering results in large, cross-functional initiatives. Understanding of continuous improvement techniques to drive change. Demonstrated ability to manage multiple complex projects and competing priorities simultaneously. Self-motivated and able to work in a self-directed environment. Ability to work with a team in a fast-paced environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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