Job Title:
Regional Manager (Care Homes) Job Reference:
SN1235259CreRMH Location:
Crewe, Cheshire, United Kingdom Salary:
Circa £70k DOE plus mileage and £5k Car Allowance. About Harbour Healthcare: Harbour Healthcare is a family-run concern with considerable experience in the care industry. Our philosophy is simple: we strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect. Values: Humility Accountability Achievement Passion Integrity Benefits of Working for Harbour: Discounts on Shopping, Fashion, Days out, Travel, Entertainment, and more! Cycle Scheme – up to 39% savings on your bike purchase FREE face-to-face counselling for you and your family! £30 voucher available every month for the nominated ‘Employee of the month’ Opportunities for training and career progression Salary Sacrifice Pension scheme Blue Light Card – up to 50% discount across 100’s of retailers Access to a FREE eye test and discounted glasses Cashback card – save up to £500 annually, can be used at over 80 big brands FREE meditation series FREE wellbeing podcasts & live virtual events FREE mental health support programmes FREE workout plans FREE Live digital gym classes FREE mindset and wellbeing series Seasonal Company events, competitions, and incentives Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare On-site parking Job Purpose: Delivery of business and quality performance targets for a portfolio of care homes. Provide direct line management to the Care Home managers and create a culture of customer focus, quality of service, and continuous improvement. Principal Role & Accountabilities: Conduct detailed monthly Provider/Compliance visits of each Care Home. Be present in the Care Homes and monitor customer experience. Agree with Home Manager the action plans arising from internal audits and complaint investigations. Monitor progress of action plans and report any non-compliance. Accountable for the Care Home’s quality outcomes/performance. Participate in Governance Meetings and attend monthly Central Team meetings. Support/manage Home Managers through coaching and mentorship. Manage relationships with CQC Inspectors and other external professionals. Assist the Company with the development of care-related Policies and Procedures. Conduct disciplinary hearings/appeals/grievances as directed. Support Home Managers to deliver business outcomes. Qualifications: Ideally RGN/RMN/RNLD or NVQ Level 5 or equivalent. Knowledge & Experience: Broad experience of operating at a management level, preferably multi-site. Must demonstrate a caring ethos for residents and staff members. Specialist experience and comprehensive legislative knowledge related to CQC and other relevant bodies. Please note that all our positions require an Enhanced DBS check in relation to Children and Adults. Interested? Click that apply button now!
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Regional Manager (Care Homes) Job Reference:
SN1235259CreRMH Location:
Crewe, Cheshire, United Kingdom Salary:
Circa £70k DOE plus mileage and £5k Car Allowance. About Harbour Healthcare: Harbour Healthcare is a family-run concern with considerable experience in the care industry. Our philosophy is simple: we strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect. Values: Humility Accountability Achievement Passion Integrity Benefits of Working for Harbour: Discounts on Shopping, Fashion, Days out, Travel, Entertainment, and more! Cycle Scheme – up to 39% savings on your bike purchase FREE face-to-face counselling for you and your family! £30 voucher available every month for the nominated ‘Employee of the month’ Opportunities for training and career progression Salary Sacrifice Pension scheme Blue Light Card – up to 50% discount across 100’s of retailers Access to a FREE eye test and discounted glasses Cashback card – save up to £500 annually, can be used at over 80 big brands FREE meditation series FREE wellbeing podcasts & live virtual events FREE mental health support programmes FREE workout plans FREE Live digital gym classes FREE mindset and wellbeing series Seasonal Company events, competitions, and incentives Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare On-site parking Job Purpose: Delivery of business and quality performance targets for a portfolio of care homes. Provide direct line management to the Care Home managers and create a culture of customer focus, quality of service, and continuous improvement. Principal Role & Accountabilities: Conduct detailed monthly Provider/Compliance visits of each Care Home. Be present in the Care Homes and monitor customer experience. Agree with Home Manager the action plans arising from internal audits and complaint investigations. Monitor progress of action plans and report any non-compliance. Accountable for the Care Home’s quality outcomes/performance. Participate in Governance Meetings and attend monthly Central Team meetings. Support/manage Home Managers through coaching and mentorship. Manage relationships with CQC Inspectors and other external professionals. Assist the Company with the development of care-related Policies and Procedures. Conduct disciplinary hearings/appeals/grievances as directed. Support Home Managers to deliver business outcomes. Qualifications: Ideally RGN/RMN/RNLD or NVQ Level 5 or equivalent. Knowledge & Experience: Broad experience of operating at a management level, preferably multi-site. Must demonstrate a caring ethos for residents and staff members. Specialist experience and comprehensive legislative knowledge related to CQC and other relevant bodies. Please note that all our positions require an Enhanced DBS check in relation to Children and Adults. Interested? Click that apply button now!
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