As part of Shared Financial Services supporting George Eliot Hospital, South Warwickshire University Hospital and Wye Valley Hospital NHS Trusts, Innovate and Clinical Services, the Credit Controller will be responsible for managing the debts of creditors ensuring timely payments are made in a manner which ensures a high quality standard of service and customer satisfaction. Duties will include reconciling invoices, resolving account queries and managing escalated debt recovery; ensuring consistency of collection decisions and procedures between accounts receivable department, finance control and management, accurately and in accordance with the SFI's and the department's internal credit control procedures. Acting on behalf of the Trusts to recover outstanding payments from all sectors of the business, the successful Credit Controller must be comfortable communicating clearly with NHS, Commercial and Private Individuals. Skills must include familiarity with accounts receivable procedures, regulations and reconciliation of accounts.
Key Responsibilities:
Establish and maintain regular communications with clients. Maintain accurate records and have experience in problem solving and negotiation skills towards payment resolutions. Process irreconcilable debts for appropriate action through approved escalation steps. Deliver monthly summarised debtors ledger position. Maintain an effective working relationship with other staff and departments to ensure delivery of a professional service. Report to management on outstanding issues and potential debtor problems. Here at George Eliot, our vision to 'excel at patient care' takes centre stage. An ever-evolving clinically-led acute service provider, we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper; they bond us together, reflect our ambition, and shape who we are.
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Establish and maintain regular communications with clients. Maintain accurate records and have experience in problem solving and negotiation skills towards payment resolutions. Process irreconcilable debts for appropriate action through approved escalation steps. Deliver monthly summarised debtors ledger position. Maintain an effective working relationship with other staff and departments to ensure delivery of a professional service. Report to management on outstanding issues and potential debtor problems. Here at George Eliot, our vision to 'excel at patient care' takes centre stage. An ever-evolving clinically-led acute service provider, we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper; they bond us together, reflect our ambition, and shape who we are.
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