G Salary: £28,163 to £30,559 Contract: Permanent Hours: 22.5 hours Location: Richmond Would you like to be part of a service which
protects
and enhances the health, safety and wellbeing of residents and visitors of North Yorkshire County? Are you ready to work in a busy front-line service and provide high quality customer care? If so, you are just what we are looking for! We are currently looking for a Regulatory Support Officer to join our Regulatory Support Team within Regulatory Services (covering Environmental Health and some Trading Standards functions). Our Service
Regulatory Services is a busy front-line service which carries out a wide range of functions within two service areas, Environmental Protection and Farming, Food and Health. Environmental Protection is responsible for the investigation of statutory nuisance complaints, pest and drainage issues: the enforcement of private water supply legislation and the licensing and enforcement of standards at caravan sites. The service is also responsible for monitoring and controlling air quality, the inspection and permitting of industrial and commercial processes and the enforcement of the contaminated land regime as well as responding to consultations in relation to licensed premises, planning applications and from the councils Safety Advisory Group. The Farming, Food and Health Services includes the enforcement of food hygiene, safety and standards and workplace health and safety legislation, infectious disease control, the registration of cosmetic procedures and also responds to planning, licensing and Safety Advisory Group consultations. The Role
The Regulatory Support Team is the hub of the service providing a vital customer service role and deals with a range of contacts from members of the public, other local authorities, agencies, government departments and professional bodies. The team provides specialist technical, operational and administrative support to the service in a busy and varied environment. As our Regulatory Support Officer, you will be an initial point of contact for customers, fielding and dealing with complaints. You will occasionally undertake operational/field work both independently and assisting other officers in the service, for example managing low-level cases, installation and retrieval of noise equipment, collection of pool samples and the collection and distribution of the network of diffusion tubes. For more details see attached Job Description. What you will bring
As our Regulatory Support Officer, you must have good ICT and communication skills, experience in word processing, Excel, databases, and Outlook. Good literacy and numeracy skills are required. You must be able to prioritise your own workload, therefore good organisational skills, accuracy and attention to detail are paramount, as well as the ability to work unsupervised, although support will be given. You will need to respect the need for confidentiality of personal information and have knowledge of data protection. Although knowledge of Regulatory Services is very welcome, training will be provided. You will need to hold a current driving licence as there will be the need to travel to various locations with training in Northallerton but will primarily be based at Mercury House, Richmond, North Yorkshire, DL10 4JX. Working for us
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus lots more... Contact and Apply
For an informal discussion or for further information regarding these posts please contact Lindsey Thompson, Regulatory Support Team Leader on 01609 767 253. Applying is easy, simply click on apply, register your details, remove your personal details from your CV and upload. We look forward to hearing from you. Key Dates
Closing date:
9th February 2025 Interview date:
17th & 18th February 2025 Key Documents:
Job Description Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public, do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk. Apply now
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