Head of RIA UK Operations (DA)

Company Great Lakes Insurance SE Location London, United Kingdom As a specialty provider of primary insurance services in the UK, Great Lakes London Branch (“ GLLB ”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance UK Limited (“ GLLS ”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred partner of agency insurance business in the UK. It is an exciting time to join our growing and evolving organisation, helping us shape the future of primary insurance service provision! About the role: Managing the Technical Accounting & Operation for Delegated Authority business for Great Lakes in the UK. Guide, develop and support the team to achieve set goals. Build a highly motivated team with a high-performance culture to meet business strategic goals and objectives by acting as a Talent Broker, continuously looking for opportunities to grow the team’s skills and knowledge, having continuous conversations and supporting talent development plans/career progression. Support all associated business units and have a customer-centric mindset, considering the impact on the wider business when planning and making decisions. Manage the operational tasks for Delegated Authority business and ensure effective controls are exercised and all tasks are completed to a high standard and within expected timeframe. Continuously optimise the processes, finding synergies and efficiencies. Be responsible for quality assurance and ensure that it is completed in line with Munich Re’s standards and Great Lakes guidelines. Participate or lead group-wide and market initiatives/projects, representing Great Lakes UK. Key Skills & Experience: Degree qualification in accounting or relevant insurance qualifications with extensive experience in the field. Knowledge of Delegated Authority business model is desirable. Experience in managing a team. Commitment and the ability to work under pressure, being resilient. Sound non-life primary insurance knowledge as well as MR / GLISE systems and processes. Confidence and an engaging manner. Regulatory & Conduct Requirements: Satisfying all regulatory reporting requirements in collaboration with the reporting function. Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for!

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