Overview:
We are seeking a
Service Designer
with a strong background in
Figma
and
rapid prototyping
to join our customer’s team within the
supply chain division of innovative medicine . This full-time, remote role aligns with the
EMEA timezone
and focuses on conducting design workshops, synthesizing findings, and driving actionable solutions in a complex workstream environment. Key Responsibilities: Lead and facilitate design thinking workshops to identify and prioritize eight key focus areas within supply chain workflows. Develop service blueprints and customer journey maps to visualize insights and solutions. Create low-fidelity prototypes rapidly to communicate and validate concepts. Synthesize feedback from workshops into clear, actionable insights, presented in an educational and engaging way. Collaborate with cross-functional teams to build product squads around prioritized areas. Manage and engage a broad audience of stakeholders, ensuring productive and focused discussions. Key Skills & Qualifications: Expertise in Figma
– a must. Strong prototyping skills focused on
rapid, low-fidelity outputs
to convey ideas effectively. Experience leading and facilitating
design thinking workshops
with diverse, cross-functional teams. Strong ability to navigate and synthesize
complex workflows and streams
in a supply chain or manufacturing environment. Exceptional
EQ and facilitation skills
– able to manage diverse stakeholders with diplomacy, lean into their expertise, and balance assertiveness with collaboration. Fully remote but aligned with
EMEA timezone
for effective communication. Preferred Experience Background in
service design , with prior experience in
supply chain ,
manufacturing , or
healthcare
sectors. Familiarity with agile workflows and working with distributed teams.
#J-18808-Ljbffr
Service Designer
with a strong background in
Figma
and
rapid prototyping
to join our customer’s team within the
supply chain division of innovative medicine . This full-time, remote role aligns with the
EMEA timezone
and focuses on conducting design workshops, synthesizing findings, and driving actionable solutions in a complex workstream environment. Key Responsibilities: Lead and facilitate design thinking workshops to identify and prioritize eight key focus areas within supply chain workflows. Develop service blueprints and customer journey maps to visualize insights and solutions. Create low-fidelity prototypes rapidly to communicate and validate concepts. Synthesize feedback from workshops into clear, actionable insights, presented in an educational and engaging way. Collaborate with cross-functional teams to build product squads around prioritized areas. Manage and engage a broad audience of stakeholders, ensuring productive and focused discussions. Key Skills & Qualifications: Expertise in Figma
– a must. Strong prototyping skills focused on
rapid, low-fidelity outputs
to convey ideas effectively. Experience leading and facilitating
design thinking workshops
with diverse, cross-functional teams. Strong ability to navigate and synthesize
complex workflows and streams
in a supply chain or manufacturing environment. Exceptional
EQ and facilitation skills
– able to manage diverse stakeholders with diplomacy, lean into their expertise, and balance assertiveness with collaboration. Fully remote but aligned with
EMEA timezone
for effective communication. Preferred Experience Background in
service design , with prior experience in
supply chain ,
manufacturing , or
healthcare
sectors. Familiarity with agile workflows and working with distributed teams.
#J-18808-Ljbffr
