Are you ready to play a key role in the delivery of ground breaking IT services within our Defence sector? We are looking for a skilled Configuration and Software Analyst to join our team, where you will be in the centre of running and maintaining critical configuration and information items that drive our projects and operations forward. As a Configuration and Software Analyst, you will work closely with the Account Lead Configuration Manager to allow the smooth operation of our IT services, support cycles of project testing, and maintain software release management across multiple environments. This is a phenomenal opportunity for someone passionate about configuration management and looking to grow within a dynamic and high-stakes environment.
By joining our Defence function, you’ll become part of a forward-thinking team, working in an environment that thrives with innovation, collaboration, and continuous improvement. You’ll be supported with opportunities for professional development, and you’ll be giving to projects that make a real difference in the Defence sector.
If you’re an organised, diligent professional with a passion for configuration management and IT services, we’d love to hear from you.
What you will be doing:
Configuration Management:
Maintain the information and configuration items required to deliver the IT service, ensuring accurate documentation of system elements, interfaces, and interdependencies. Project Support:
Handle application configurations across several environments to support project testing cycles and releases. Audit & Baseline Verification:
Carry out Transformation Function & Physical Baseline Verification Audits to support programme requirements. Release Management:
Build release and project management baselines, keeping the project teams aligned with the required standards and status updates. Change Management:
Update change requests, problem records, and defect records in Dimensions to supervise readiness for testing and live status. Change Control:
Review all submissions for IT Change, ensuring vital approvals are in place, and contribute to the administration of the IT Change Schedule. Technology Roadmap:
Administer and maintain the technology roadmap, proactively identifying End of Life (EOL) dates for products and working with teams to handle these transitions. What you will bring:
Strong understanding of Configuration Management Databases (CMDB) and their role in maintaining service integrity. Solid understanding of Microfocus Dimensions configuration management tool and ServiceNow. It would be great if you had:
Hands-on experience with GitLab. ITIL4 Qualification. Familiarity with Jira and Confluence. Experience with MS Visio. Employment Type:
Full-time, Permanent Location:
Gosport. Hybrid 2-3 days onsite each week Security Clearance Level:
Must be willing to undergo SC clearance. Salary:
£35,000 - £40,000. Benefits:
25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. About Us:
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
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Configuration Management:
Maintain the information and configuration items required to deliver the IT service, ensuring accurate documentation of system elements, interfaces, and interdependencies. Project Support:
Handle application configurations across several environments to support project testing cycles and releases. Audit & Baseline Verification:
Carry out Transformation Function & Physical Baseline Verification Audits to support programme requirements. Release Management:
Build release and project management baselines, keeping the project teams aligned with the required standards and status updates. Change Management:
Update change requests, problem records, and defect records in Dimensions to supervise readiness for testing and live status. Change Control:
Review all submissions for IT Change, ensuring vital approvals are in place, and contribute to the administration of the IT Change Schedule. Technology Roadmap:
Administer and maintain the technology roadmap, proactively identifying End of Life (EOL) dates for products and working with teams to handle these transitions. What you will bring:
Strong understanding of Configuration Management Databases (CMDB) and their role in maintaining service integrity. Solid understanding of Microfocus Dimensions configuration management tool and ServiceNow. It would be great if you had:
Hands-on experience with GitLab. ITIL4 Qualification. Familiarity with Jira and Confluence. Experience with MS Visio. Employment Type:
Full-time, Permanent Location:
Gosport. Hybrid 2-3 days onsite each week Security Clearance Level:
Must be willing to undergo SC clearance. Salary:
£35,000 - £40,000. Benefits:
25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. About Us:
SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
#J-18808-Ljbffr
