Join the Norfolk and Waveney Unscheduled Care Coordination Hub (N& W UCCH). The UCCH is a one-year-old integrated service, which brings together all the system health providers, to enable patients to get care in the right place, at the right time, by the right professional(s).
Main duties of the job
You'll be working closely with members of our ambulance service, acute trusts, social care, and community care in an innovative integrated team working across organisation boundaries, enabling a system-wide response that improves patients' care, experience and outcome.
Job responsibilities
To triage patients referred to UCCH as part of the multidisciplinary team. To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible. To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non-statutory agencies to provide a seamless, integrated service to our service users. To support activity within UCR Hub (triage) and Community Virtual Ward. To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].
Person Specification
Qualifications
Essential
Current NMC registration or Current HCPC registration Adult Nursing BSc or Paramedic Sciences BSc Evidence of continuing professional development
Desirable
Experience in Advanced Consultation skills Assessor/mentorship preparation ENB 998 or equivalent
Experience
Essential
Evidence of working at band 5 level within the community or acute setting Knowledge of additional specialist areas through in-house training & short courses Triage experience
Desirable
Admission Avoidance experience Knowledge of remote monitoring and available technology
Skills, Abilities and Knowledge
Essential
Good communicator Highly motivated Able to provide high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Good concentration for patient care and inputting data/patient records. A team player Work flexibly to accommodate patient/service needs.
Desirable
Interest in learning new skills for remote clinical monitoring
Communication
Essential
Good communication skills Good observational & reporting skills Good interpersonal skills
Personal and People Development
Essential
Professional appearance Be able to kneel, bend & stoop, and work in cramped environments Manoeuvre limbs of around 5-6 kg Manoeuvre patients using handling aids Be reliable
Personal Attributes / Behaviours
Essential
Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Must hold full and valid driving licence and have access to a vehicle Able to communicate effectively in written and verbal English Language This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm
Employer details
Employer name
Norfolk Community Health and Care NHS Trust
Address
Reed house
Peachman way
Norwich
NR7 0WF
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