Operations Assistant

DON'T MISS THIS! Operations Assistant Wanted! Our client is seeking an Operations Assistant to join their team on a permanent basis. The Operations Assistant will be playing a pivotal role in managing the daily schedules of our engineers, working full time in the head office. The Operations Assistant must be able to work in a fast-paced environment and have excellent organisational skills. Key Responsibilities for the Operations Assistant: Operational Support: Provide administrative support to the ops team including record-keeping, reporting, and tracking job progress. Timetable Management: Prepare and oversee daily timetables for engineers, ensuring they are equipped for the day. Email Management: Handle and prioritise a high volume of booking requests, ensuring all inquiries are addressed promptly and professionally. Communication: Liaise with engineers, clients, and other stakeholders to ensure timely updates and resolutions. Forwarding Tasks: Direct emails or booking requests to the appropriate department or individual when necessary. Process Optimisation: Assist in streamlining operational processes to enhance efficiency and client satisfaction. Scheduling and Coordination: Allocate jobs effectively to a team of 15 engineers. Skills Required for the Operations Assistant: Excellent knowledge of London and area to optimize travel and scheduling. Proficiency in Microsoft Office Suite and scheduling software. Previous experience in a similar operations or scheduling role is desirable. Strong organisational and multitasking skills with the ability to manage a high workload. A proactive approach to work and keen eye for detail. Clear and professional written and verbal communication skills. Ability to remain calm under pressure and solve problems efficiently. If this role is of interest, please apply for additional information or contact Thomas Edevane from Clearwater People Solutions.

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