HR Performance & Operations Specialist

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Full time
Location: Milton Keynes
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Job offered by: DHL Germany
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Job Purpose: Are you passionate about data, systems, and HR? This critical and varied role within the GBS UK HR Team offers a fantastic opportunity to make an impact. Working as part of a team of five, you’ll be responsible for developing and administering HR processes, providing day-to-day support, and delivering innovative solutions to enhance the line manager and employee experience. This role is ideal for someone seeking a fresh challenge with a strong focus on

data management, HR systems, and administration . You’ll play a vital part in creating, maintaining, and influencing company policies while delivering and managing employee Health & Wellbeing initiatives. Key Tasks: Act as a trusted consultant, advising managers and employees on a variety of HR disciplines. Manage the employee lifecycle, tackling complex and non-routine challenges such as legal advice and analyzing data trends. Keep up to date with developments in HR and labor legislation, ensuring compliance. Deliver engaging training sessions to managers on HR systems and policies. Take ownership of HR information systems, including data input, cleansing, audits, and maintaining data integrity. Lead the year-end processes for the UK, including merit review, bonus calculations, and managing related systems like CompConnect. Analyze and report on HR metrics, staff costs, and forecasts, ensuring proficiency in Excel and advanced spreadsheet activities. Manage UK payroll escalations, tax compliance, and annual audits in collaboration with third-party providers. Design and implement HR policies, ensuring alignment with company practices and local legislation. Oversee benefits programs, including health, fringe benefits, and employee rewards, while maintaining vendor relationships and cost efficiency. Manage and deliver Health & Wellbeing initiatives, collaborating with healthcare providers to support employees. Continuously improve HR processes to enhance administrative efficiency and effectiveness. Your Profile: Bachelor’s degree or HR certification required. 4+ years of HR experience with exposure to all key HR processes (e.g., Talent, Compensation & Benefits, Employee Relations). Strong proficiency in data management and Excel (e.g., V-lookups, advanced formulas). Detail-oriented with a passion for systems and analytics. Proven ability to build and maintain strong relationships across teams. Experience managing projects and driving implementation. Resilient, proactive, and a collaborative team player. Exposure to payroll processes is a plus, but not essential. What We Offer: A chance to work for the world’s leading logistics company. A dynamic, international, and virtual environment. Hybrid working mode Flexibility and opportunities for personal growth. Competitive compensation and benefits. Join DHL GBS UK and be part of a team that values innovation, collaboration, and making a difference. Start your application today!

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