Tenant Liaison Officer - Liverpool - Ongoing temp
We are seeking a Tenant Liaison Officer to support our client on an ongoing Social Housing maintenance improvement contract, working 39 hours per week and hourly rates up to £18ph. This is a site-based role in South Liverpool with no home working but will be required to travel to the Wirral on occasion, so a driving licence is essential.
Your new role
Acting as key point of contact between tenants, contractors and colleagues. Coordinating access and scheduling appointments for surveys, pre/post work inspections, changes to schedule and addressing any issues that arise. Attending site visits to check on progress of works, listening to customer concerns/complaints and responding in a professional, timely manner. Building and maintaining strong relationships with customers, contractors and other stakeholders to ensure smooth operations and progress. Collating customer satisfaction surveys and resolving conflict. General administration duties, filing, updating records/logs, answering telephone and responding to emails. What you'll need to succeed
Previous experience in a construction environment ideally within a social housing role with a basic understanding of health & safety. Strong communication skills with the ability to resolve conflict effectively and efficiently. Good administrative skills and computer confident. Driving licence with access to own vehicle. What you'll get in return
Weekly pay. Ongoing temp contract. Hourly rates up to £18ph. Option to be paid PAYE or Umbrella. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Acting as key point of contact between tenants, contractors and colleagues. Coordinating access and scheduling appointments for surveys, pre/post work inspections, changes to schedule and addressing any issues that arise. Attending site visits to check on progress of works, listening to customer concerns/complaints and responding in a professional, timely manner. Building and maintaining strong relationships with customers, contractors and other stakeholders to ensure smooth operations and progress. Collating customer satisfaction surveys and resolving conflict. General administration duties, filing, updating records/logs, answering telephone and responding to emails. What you'll need to succeed
Previous experience in a construction environment ideally within a social housing role with a basic understanding of health & safety. Strong communication skills with the ability to resolve conflict effectively and efficiently. Good administrative skills and computer confident. Driving licence with access to own vehicle. What you'll get in return
Weekly pay. Ongoing temp contract. Hourly rates up to £18ph. Option to be paid PAYE or Umbrella. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#J-18808-Ljbffr
