Assistant Speciality Manager Community Emergency Medicine
Band 5
Main area: Urgent Care Services Grade: Band 5 Contract: 10 months (Fixed term) Hours: Part time - 15 hours per week Job ref: 387-M-3133-IB Site: Bristol Royal Infirmary Town: Bristol Salary: £29,970 - £36,483 pro rata Salary period: Yearly Closing: 03/02/2025 23:59 As an organisation, we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working so your work life fits around your home life. The post holder will manage the operational performance of the Community Emergency Medicine Service (CEMs) in the Division of Medicine. The post holder will be responsible for managing and co-ordinating performance and day-to-day operations of the service. Working closely with the Assistant General Manager and Divisional Management team, the post holder will contribute to the management of the community emergency medicine service across the Bristol site. This role includes deputising for the Assistant General Manager as required for the CEMs service. The post holder will contribute to the delivery of performance and governance targets through effective communication and liaison with Consultants, medical, and admin staff across the Trust on a day-to-day basis. Main duties of the job
Maintain a fully rotational staffing plan for the CEMs within required service levels. Act as point of contact for the senior management team and CEMs clinical leads regarding the day-to-day management of the service. Ensure effective delivery of staff training/development, to enable a flexible trained workforce to meet service delivery challenges. Attend and participate in various meetings within the service, Division, and Trust. Assist the Assistant General Manager in the achievement of all relevant performance and KPI targets, utilising cross-divisional resources where necessary. Produce monthly reports outlining service activity and outcomes to be shared with Divisional and SWAST leads. Resolve informal complaints and redirect complex issues to the appropriate manager or team. Support the CEMs Governance lead in responding to investigations and incidents. Ensure service risk assessments are current and that mitigating actions are taken. Facilitate service redesign projects in the Division to improve the quality and timeliness of care. Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond. As a forward-thinking multi-award-winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds: city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification
Attributes
Prioritises and manages their time and workload. Motivates and empowers others. Compassionate and embodies Trust values. Flexible and adaptable. Can persuade and influence people. Qualifications and Training
Evidence of continuing professional development. Supervisory or management qualification. Knowledge and Experience
Experience of working with administrative procedures. Knowledge of current issues and priorities in healthcare and the NHS. Experience of office/team management. Experience of managing performance, patient pathways, waiting lists, and access targets. Project or financial management. Previous relevant experience in a healthcare setting. Skills and Abilities
Able to coach and mentor others. Able to work within defined local and Trust policy. Proficient in Microsoft Office. Strong organisational skills and ability to manage multiple priorities. Proven ability to work under own initiative and with flexibility to respond to change. Clear written and verbal communication. Knowledge of service improvement techniques. We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together. The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points-based system. IMPORTANT: Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. Due to the high number of applications that are received for some posts, we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide, interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name: Lorna Gregory Job title: Assistant General Manager Emergency Department Email address: Lorna.gregory@uhbw.nhs.uk Telephone number: 0117 342 4650
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Band 5
Main area: Urgent Care Services Grade: Band 5 Contract: 10 months (Fixed term) Hours: Part time - 15 hours per week Job ref: 387-M-3133-IB Site: Bristol Royal Infirmary Town: Bristol Salary: £29,970 - £36,483 pro rata Salary period: Yearly Closing: 03/02/2025 23:59 As an organisation, we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working so your work life fits around your home life. The post holder will manage the operational performance of the Community Emergency Medicine Service (CEMs) in the Division of Medicine. The post holder will be responsible for managing and co-ordinating performance and day-to-day operations of the service. Working closely with the Assistant General Manager and Divisional Management team, the post holder will contribute to the management of the community emergency medicine service across the Bristol site. This role includes deputising for the Assistant General Manager as required for the CEMs service. The post holder will contribute to the delivery of performance and governance targets through effective communication and liaison with Consultants, medical, and admin staff across the Trust on a day-to-day basis. Main duties of the job
Maintain a fully rotational staffing plan for the CEMs within required service levels. Act as point of contact for the senior management team and CEMs clinical leads regarding the day-to-day management of the service. Ensure effective delivery of staff training/development, to enable a flexible trained workforce to meet service delivery challenges. Attend and participate in various meetings within the service, Division, and Trust. Assist the Assistant General Manager in the achievement of all relevant performance and KPI targets, utilising cross-divisional resources where necessary. Produce monthly reports outlining service activity and outcomes to be shared with Divisional and SWAST leads. Resolve informal complaints and redirect complex issues to the appropriate manager or team. Support the CEMs Governance lead in responding to investigations and incidents. Ensure service risk assessments are current and that mitigating actions are taken. Facilitate service redesign projects in the Division to improve the quality and timeliness of care. Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond. As a forward-thinking multi-award-winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston; join us and you can enjoy the very best of both worlds: city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification
Attributes
Prioritises and manages their time and workload. Motivates and empowers others. Compassionate and embodies Trust values. Flexible and adaptable. Can persuade and influence people. Qualifications and Training
Evidence of continuing professional development. Supervisory or management qualification. Knowledge and Experience
Experience of working with administrative procedures. Knowledge of current issues and priorities in healthcare and the NHS. Experience of office/team management. Experience of managing performance, patient pathways, waiting lists, and access targets. Project or financial management. Previous relevant experience in a healthcare setting. Skills and Abilities
Able to coach and mentor others. Able to work within defined local and Trust policy. Proficient in Microsoft Office. Strong organisational skills and ability to manage multiple priorities. Proven ability to work under own initiative and with flexibility to respond to change. Clear written and verbal communication. Knowledge of service improvement techniques. We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together. The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points-based system. IMPORTANT: Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. Due to the high number of applications that are received for some posts, we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide, interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Name: Lorna Gregory Job title: Assistant General Manager Emergency Department Email address: Lorna.gregory@uhbw.nhs.uk Telephone number: 0117 342 4650
#J-18808-Ljbffr
