Description
The
Security Enterprise Solutions (SES) Operation
is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. SES is comprised of three divisions to align with our customers’ missions and needs: Aviation Solutions Ports & Borders Global Services Summary The Field Service Engineer must be a self-starter who is team-oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems. System types include the following but not limited to: Check point CT systems. Checkpoint x-ray systems. Explosive Detection Systems (EDS) Automatic tray return systems (ATRS) Explosive trace detection systems (ETD) Millimeter wave technology passenger screening (MMW). Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE position requires the ability to work independently with limited supervision. The FSE will be required to work and travel to other airport locations and Leidos customer sites for extended periods during the first 12 months of employment, after which they will transition to a service-only role dedicated to a specific airport. Successful applicants will have a certified trade training, with a minimum of five years’ experience in troubleshooting and repair of; x-ray computed tomography systems, electro-mechanical equipment, PLC control systems. Primary Responsibilities: Responsible for providing technical and customer support for installation projects and follow-on service. Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems. Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys. Maintain calibration on all test and radiation survey equipment. Provide customer training assistance of installed systems and equipment. Adhere to Leidos published maintenance and radiation survey checklists and procedures. Report design, reliability, and system bugs to technical support. Follow down machine escalation protocol to ensure timely resolution of system failures. Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements. Exercise judgment within broadly defined policies and procedures in selecting methods, techniques,
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Security Enterprise Solutions (SES) Operation
is the cornerstone of Leidos’ comprehensive suite of fully integrated security solutions for aviation, ports, borders, and critical infrastructure customers around the world. With our new, combined portfolio, our operation has more than 24,000 products deployed across 120 countries. Leveraging this portfolio, our core technical strengths, and robust R&D initiatives, we are positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. SES is comprised of three divisions to align with our customers’ missions and needs: Aviation Solutions Ports & Borders Global Services Summary The Field Service Engineer must be a self-starter who is team-oriented and focused on delivering the highest level of service excellence to Leidos customers. Responsible for providing effective, efficient, and compliant on-site technical and customer support for installation of systems at assigned airports, as determined by Leidos needs. Will install, commission, diagnose, troubleshoot, repair, and test a variety of complex X-ray or CT based electronic and electromechanical equipment, which may include computer and networking systems. Many of the systems are integrated into a larger airport systems environment including complex baggage handling systems. System types include the following but not limited to: Check point CT systems. Checkpoint x-ray systems. Explosive Detection Systems (EDS) Automatic tray return systems (ATRS) Explosive trace detection systems (ETD) Millimeter wave technology passenger screening (MMW). Will follow standard protocol, procedures and identified best practices to isolate and resolve problems in malfunctioning equipment or software. The FSE position requires the ability to work independently with limited supervision. The FSE will be required to work and travel to other airport locations and Leidos customer sites for extended periods during the first 12 months of employment, after which they will transition to a service-only role dedicated to a specific airport. Successful applicants will have a certified trade training, with a minimum of five years’ experience in troubleshooting and repair of; x-ray computed tomography systems, electro-mechanical equipment, PLC control systems. Primary Responsibilities: Responsible for providing technical and customer support for installation projects and follow-on service. Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems. Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys. Maintain calibration on all test and radiation survey equipment. Provide customer training assistance of installed systems and equipment. Adhere to Leidos published maintenance and radiation survey checklists and procedures. Report design, reliability, and system bugs to technical support. Follow down machine escalation protocol to ensure timely resolution of system failures. Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements. Exercise judgment within broadly defined policies and procedures in selecting methods, techniques,
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