You will earn £23,152 a year working full time (37 hours a week), or £12 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.
Our West Hubs Team is looking to employ a
Corporate Trainee
based at Fairwater Hub, Doyle Avenue, Cardiff, CF5 3HU and Llandaff North & Gabalfa Hub, Gabalfa Avenue, Cardiff, CF14 2HU. Community Hubs provide a face-to-face service to the citizens of Cardiff with a main focus on community wellbeing. The Hubs provide help and support with Universal Credit, Welfare Benefits, Council Tax, Housing, Bus passes for the elderly and disabled, Free School Meals, Education, Bulky waste orders, as well as a variety of other council services including library provision & Community Hub events. About the job
In this Corporate
Trainee
role, you will support our service and learn to work as part of a team to deliver a first-class service. You will develop general office administration skills, such as using Word and Excel, answering telephones, using IT daily, helping customers with their inquiries, and developing excellent customer service skills. You will assist in setting up and running community events and groups. Full training will be provided by our Team, who will help and encourage you to develop in the role. You will receive supervision and on-the-job training and will have a named mentor to support you in delivering an efficient and effective service in a positive, customer-focused manner. This role will be located within the West district of Cardiff, which includes the Community hubs of Fairwater Hub and Llandaff North & Gabalfa Hub. Please note that Community Hubs are open from 9 am – 6 pm, plus one late night a week – closing at 7 pm and Saturday from 9 am – 5:30 pm. You will be required to work on a rota basis, which will include some evening and weekend work. What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role and are interested in our work, helping us make a difference to our customers by delivering exceptional public services in Cardiff. As a
Corporate Trainee , you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organization to help progress your career. Additional information
If after reading the job description, you have any questions about the role, please contact Joe Boyle at 02920 785588 / Joseph.Boyle@cardiff.gov.uk. This post will require a Basic Disclosure and Barring Service check. This post is not suitable for post share. This post is temporary for 6 months if worked full time or longer if worked part time. Most roles are based on a 37-hour week, although many roles can be worked on a part-time basis. When completing your online application, you should tailor your application to the role in the
Supporting Information
section, stating how you meet
each
of the essential criteria listed on the Person Specification. You should also state how you meet any desirable criteria, as we may use these to shortlist if we receive a large volume of applicants meeting all the essential criteria. The Supporting Information section of the online application form is limited to 4,000 characters – you can upload additional Supporting Information but please
do not submit a CV
as this is unlikely to provide the information needed. Please read the guidance on how to apply. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original, and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favorably than English applications. Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Job Category:
Housing Department:
Housing & Communities Working Pattern/Contract Type:
Full Time Temporary
#J-18808-Ljbffr
Corporate Trainee
based at Fairwater Hub, Doyle Avenue, Cardiff, CF5 3HU and Llandaff North & Gabalfa Hub, Gabalfa Avenue, Cardiff, CF14 2HU. Community Hubs provide a face-to-face service to the citizens of Cardiff with a main focus on community wellbeing. The Hubs provide help and support with Universal Credit, Welfare Benefits, Council Tax, Housing, Bus passes for the elderly and disabled, Free School Meals, Education, Bulky waste orders, as well as a variety of other council services including library provision & Community Hub events. About the job
In this Corporate
Trainee
role, you will support our service and learn to work as part of a team to deliver a first-class service. You will develop general office administration skills, such as using Word and Excel, answering telephones, using IT daily, helping customers with their inquiries, and developing excellent customer service skills. You will assist in setting up and running community events and groups. Full training will be provided by our Team, who will help and encourage you to develop in the role. You will receive supervision and on-the-job training and will have a named mentor to support you in delivering an efficient and effective service in a positive, customer-focused manner. This role will be located within the West district of Cardiff, which includes the Community hubs of Fairwater Hub and Llandaff North & Gabalfa Hub. Please note that Community Hubs are open from 9 am – 6 pm, plus one late night a week – closing at 7 pm and Saturday from 9 am – 5:30 pm. You will be required to work on a rota basis, which will include some evening and weekend work. What We Are Looking For From You
Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role and are interested in our work, helping us make a difference to our customers by delivering exceptional public services in Cardiff. As a
Corporate Trainee , you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organization to help progress your career. Additional information
If after reading the job description, you have any questions about the role, please contact Joe Boyle at 02920 785588 / Joseph.Boyle@cardiff.gov.uk. This post will require a Basic Disclosure and Barring Service check. This post is not suitable for post share. This post is temporary for 6 months if worked full time or longer if worked part time. Most roles are based on a 37-hour week, although many roles can be worked on a part-time basis. When completing your online application, you should tailor your application to the role in the
Supporting Information
section, stating how you meet
each
of the essential criteria listed on the Person Specification. You should also state how you meet any desirable criteria, as we may use these to shortlist if we receive a large volume of applicants meeting all the essential criteria. The Supporting Information section of the online application form is limited to 4,000 characters – you can upload additional Supporting Information but please
do not submit a CV
as this is unlikely to provide the information needed. Please read the guidance on how to apply. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original, and does not include ideas or work that is not your own. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favorably than English applications. Please note the Council does not accept CVs. When completing the supporting information section of your application, please ensure you refer to the below located on our website: Job Category:
Housing Department:
Housing & Communities Working Pattern/Contract Type:
Full Time Temporary
#J-18808-Ljbffr
