Job Title: Mobile Maintenance Technician
Location: London, South Region
Hours: 45 per week
Working Pattern:
Monday- Friday, start/finish time may vary dependent on work requirements and customers on the day. Reward Package Enhanced Overtime rates Company Van 25 days annual leave + bank holidays Pension Scheme Perkbox Life Assurance Employee Assistance Program Training & Development Opportunities Free Parking Service Awards Company At Fraikin, our vision is simple and clear: We will enable the mobility of goods and people through our services of fleet management to deliver a better day. This means our focus is: Faster and agile fleet management Operational excellence Capture long term profitable customers United Group for stronger market leadership Secure our great people and our assets We value the talents and ideas of everyone on our team, especially our new hires. We can’t wait to see what you’ll make happen. Our services provide a full range of solutions to enable Total Fleet Mobility, including Contract Hire of bespoke commercial vehicles, Short term rental, and Fleet Management. It is an exciting time to be in our sector as we navigate through the journey of alternative fuels and digital transformation. We have customers from across the spectrum, including small fleet customers up to multi-vehicle fleets of 100 plus. We are proud of our people and the history of our company; we are always looking for people who want to work with us to achieve success together. Come and join us! Role We are currently recruiting for a Mobile Maintenance Technician to work in the South Region. The main purpose of this role will be to ensure that preventative maintenance and diagnosis of defects are carried out in a timely manner, in accordance with customer legal obligations and Fraikin Ltd company policies and procedures. These activities will take place at customer premises to minimize customer downtime on vehicles. Responsibilities: Carry out preventative maintenance on light and LGV vehicles in accordance with customer and company policies, DVSA standards, in a timely manner to fulfill contractual requirements. Diagnose and repair mechanical and electrical defects on all vehicles and related ancillary equipment in compliance with company and legislative requirements. Ensure that the customer receives exceptional service throughout all interactions. Act as the liaison point between our customers and central operations when required to support the timely resolution of customer queries. Represent the company on our customers’ locations and behave with utmost integrity during all interactions. Ensure that you work in line with company policies relating to activities being carried out at all times. Understand the company's quality policies and ensure they are used in all situations. Ensure all paperwork is completed in a timely manner to ensure the effective recharging process for the business. Adhere to all statutory requirements regarding fire, health, safety, and hygiene. Participate in cross/multi-skilled training within your department or other departments as deemed appropriate by your manager. Carry out any reasonable instruction as directed by a manager or director. Deal with all internal and external customers in a professional and courteous manner at all times. Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this. Attend any training sessions as requested and adhere to all company regulations. From time to time, you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by management. Requirements: At least 5 years workshop experience. Level 3/City and Guilds or NVQ Qualified. Technician Diagnosis System Experience. Current driving license. Good organization and time management skills. Customer focused. Able to work without close supervision.
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Monday- Friday, start/finish time may vary dependent on work requirements and customers on the day. Reward Package Enhanced Overtime rates Company Van 25 days annual leave + bank holidays Pension Scheme Perkbox Life Assurance Employee Assistance Program Training & Development Opportunities Free Parking Service Awards Company At Fraikin, our vision is simple and clear: We will enable the mobility of goods and people through our services of fleet management to deliver a better day. This means our focus is: Faster and agile fleet management Operational excellence Capture long term profitable customers United Group for stronger market leadership Secure our great people and our assets We value the talents and ideas of everyone on our team, especially our new hires. We can’t wait to see what you’ll make happen. Our services provide a full range of solutions to enable Total Fleet Mobility, including Contract Hire of bespoke commercial vehicles, Short term rental, and Fleet Management. It is an exciting time to be in our sector as we navigate through the journey of alternative fuels and digital transformation. We have customers from across the spectrum, including small fleet customers up to multi-vehicle fleets of 100 plus. We are proud of our people and the history of our company; we are always looking for people who want to work with us to achieve success together. Come and join us! Role We are currently recruiting for a Mobile Maintenance Technician to work in the South Region. The main purpose of this role will be to ensure that preventative maintenance and diagnosis of defects are carried out in a timely manner, in accordance with customer legal obligations and Fraikin Ltd company policies and procedures. These activities will take place at customer premises to minimize customer downtime on vehicles. Responsibilities: Carry out preventative maintenance on light and LGV vehicles in accordance with customer and company policies, DVSA standards, in a timely manner to fulfill contractual requirements. Diagnose and repair mechanical and electrical defects on all vehicles and related ancillary equipment in compliance with company and legislative requirements. Ensure that the customer receives exceptional service throughout all interactions. Act as the liaison point between our customers and central operations when required to support the timely resolution of customer queries. Represent the company on our customers’ locations and behave with utmost integrity during all interactions. Ensure that you work in line with company policies relating to activities being carried out at all times. Understand the company's quality policies and ensure they are used in all situations. Ensure all paperwork is completed in a timely manner to ensure the effective recharging process for the business. Adhere to all statutory requirements regarding fire, health, safety, and hygiene. Participate in cross/multi-skilled training within your department or other departments as deemed appropriate by your manager. Carry out any reasonable instruction as directed by a manager or director. Deal with all internal and external customers in a professional and courteous manner at all times. Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this. Attend any training sessions as requested and adhere to all company regulations. From time to time, you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by management. Requirements: At least 5 years workshop experience. Level 3/City and Guilds or NVQ Qualified. Technician Diagnosis System Experience. Current driving license. Good organization and time management skills. Customer focused. Able to work without close supervision.
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